Best technology practices in higher education

A handful of progressive teachers and administrators are integrating technology in new and creative ways at their colleges and universities, raising the bar for all schools. In his latest book, editor Les Lloyd (Teaching with Technology) has sought out the most innovative and practical examples in a range of key application areas, bringing together more than 30 technology leaders to share their success stories. The book's 18 chapters include firsthand accounts of school technology projects that have transformed classrooms, services, and administrative operations. The four major sections are "Best Practices in Teaching and Course Delivery," "Best Practices in Administrative Operations," "Technical or Integrative Best Practices," and "Future Best Practices." Best Technology Practices in Higher Education is an invaluable resource for technology and information staff, and for provosts and presidents who need to gauge how their schools stack up and to challenge staff to embrace the best that new technology has to offer.

Terry CorwinCarole A. HayesRebecca Frost DavisA. C. M. Fong and S. C. HuiMollie GorePeggy E. Steinbronn and Eunice M. MeridethMary Helen FaganElaine Peters and Jane GaoNancy SinsabaughFred DearSuzanne PetruschJeff Guan and William Nunez and John F. WelshDel Lovitt and Dennis V. DayNichole Howa Greenwood and Stephan RossRonnie Swanner and Pat UllmannM. P. Evans and S. M. FurnellPaul ReynoldsJohn W. Collins, Jr.

Figures	p. xi
Tables	p. xiii
Dedication	p. xv
Foreword	p. xvii
Introduction	p. xix
Part 1 Best Practices in Teaching and course delivery	p. 1
Chapter 1 Electronic Portfolios	p. 3
Introduction	p. 3
Best Technology Practices Project	p. 4
Abilities and Skills	p. 6
Portfolio Integration	p. 7
Problems and Issues	p. 8
Tracking Student Progress	p. 9
Evaluating Success and Assessing Outcomes	p. 9
Assessing Outcomes	p. 11
References	p. 14
Chapter 2 Secure, Scalable Proctored Testing for Online Students	p. 17
Using Technology to Decrease Errors and Increase Efficiency and Efficacy	p. 19
How FSU's Online Students Locate and Get Approval for Proctors	p. 20
Implementation and Update	p. 22
Chapter 3 The Associated Colleges of the South's Course Delivery System	p. 25
ACS Course Delivery System	p. 25
Project Team	p. 32
Project Budget	p. 33
Project Impact	p. 33
What Would We Do Differently if We Were Starting Over?	p. 36
Project Evaluation	p. 37
Lessons Learned and Advice to Other Institutions	p. 38
Chapter 4 An End-to-End Solution for Internet Lecture Delivery	p. 41
Introduction	p. 41
Commercial Video Delivery Solutions	p. 43
Quality of Service: Problems and Approaches	p. 44
End-to-End Solution	p. 45
Performance Analysis	p. 48
Conclusion and Further Research	p. 50
References	p. 50
Chapter 5 Professors at Charleston Southern University Get a Lesson of Their Own-In the Latest Computer Software	p. 53
Chapter 6 An Outward Design Support System to Increase Self-Efficacy in Online Teaching and Learning	p. 61
Introduction	p. 61
Core Connectivity Needs of All Stakeholders for Online Support and Self-Efficacy	p. 64
Environmental Online Support Needs	p. 65
Unique Support Needs by Web Faculty for Online Support	p. 66
Unique Support Needs by Web Students for Distance Education	p. 68
Assessment of the Outward Design System for Online Support	p. 70
Future Directions	p. 72
References	p. 74
Chapter 7 Exploring E-Education Applications: A Framework for Analysis	p. 77
Introduction	p. 77
Background	p. 78
Methodology	p. 80
E-Education Framework	p. 80
Conclusion	p. 87
Endnotes	p. 87
References	p. 88
Part 2 Best Practices in Administrative Operations	p. 91
Chapter 8 HR Quick Requisition Process	p. 93
UC Irvine	p. 93
The Quick Requisition	p. 93
Quick Requisition Application Structure	p. 95
How Quick Requisition Works	p. 96
Conclusion	p. 99
Chapter 9 The Paperless Financial Aid Office	p. 101
Scope	p. 102
Project Team	p. 104
Who Benefited and How?	p. 105
Technical Architecture	p. 109
Chapter 10 Online Registration	p. 113
Student Usage	p. 116
Impact on the Registration Staff	p. 116
Advisement Community	p. 117
Chapter 11 E-Relationships: Enriching Communication with Prospective Students	p. 119
Chapter 12 Institutional Strategy and Information Support: The Role of Data Warehousing in Higher Education	p. 133
A Context for Change	p. 133
Institutional Issues	p. 134
Complexities of the Organization	p. 135
Stakeholders	p. 135
Competitive Marketplace	p. 136
Resource Limitations	p. 136
The Structure and Scope of Data Warehouses in Higher Education	p. 137
Data Warehousing	p. 139
Institutional Support for Data Management	p. 142
References	p. 143
Part 3 Technical or Integrative Best Practices	p. 145
Chapter 13 Integrating Learning and Transactional Systems	p. 147
Where Do We Start?	p. 149
The Plan	p. 151
Organizational Climate and Business Practices	p. 152
Results	p. 154
Chapter 14 Implementing Campuswide Voice-Over Internet Protocol (VoIP) Phone Systems at a Small College	p. 157
Introduction	p. 157
Project Scope	p. 158
Implementation of the VoIP Voice/Voice-Mail Systems and Upgrade to Westminster's Data Systems	p. 158
New Campus Number Convention	p. 159
End-User Training	p. 159
Legacy Phone System, Cabling, and Analog Lines	p. 159
Project Team	p. 160
Project Budget	p. 160
Who Benefited?	p. 160
Conclusion	p. 160
Chapter 15 Administration of Information Technology at a Small Liberal Arts University	p. 163
Overview	p. 163
Elizabeth Huth Coates Library	p. 164
Information Technology Services (ITS)	p. 165
Instructional Media Services (IMS)	p. 165
TigerCard Office	p. 166
Initiatives	p. 167
Conclusion	p. 173
Part 4 Future Best Practices	p. 175
Chapter 16 A Model for Monitoring and Migrating Web Resources	p. 177
Introduction	p. 177
Limitations of Existing Monitoring Techniques	p. 178
Migrating Web Resources	p. 179
An Overview of the Resource Locator Service	p. 180
Extending the Resource Locator Service to Monitor Web Resource Usage	p. 183
Defining the Information Stored by WebRUM	p. 185
Accessing WebRUM's Information	p. 185
Applications of WebRUM	p. 187
Charting the Web's Traffic Patterns	p. 189
Issues and Further Work	p. 189
Conclusion	p. 190
References	p. 190
Chapter 17 A Vision of the Internet in 2010	p. 193
Background	p. 193
2010 Internet Requirements	p. 193
Extrapolating Technology Trends to a Vision	p. 194
Drivers to Achieve the Vision	p. 195
2010 Internet Vision	p. 196
Conclusion	p. 200
Chapter 18 The One-Room Schoolhouse (Internet Portal) for K-12 Schools	p. 201
A Needs Assessment	p. 201
The Magnitude	p. 202
The Silver Bullet	p. 204
The One-Room Schoolhouse Revisited	p. 205
Feasibility and Challenges	p. 206
Conclusion	p. 207
About the University	p. 208
EDUCAUSE Awards for Excellence in Campus Networking	p. 209
EDUCAUSE Award for Systemic Progress in Teaching and Learning	p. 210
References	p. 211
Conclusion	p. 213
About the Contributors and Project Leaders	p. 215
Index	p. 225

Available:*

On Order

Summary

Summary

Table of Contents