A+ guide to managing and maintaining your PC

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning�including innovative tools, interactive exercises and activities, and online study guides�this proven text offers an ideal way to prepare you for success as a professional PC repair technician.

1 First Look at Computer Parts and Tools

2 Working Inside a Computer

3 Introducing Windows Operating Systems

4 All About Motherboards

5 Supporting Processors and Upgrading Memory

6 Supporting Hard Drives

7 Installing Windows

8 Supporting I/O and Storage Devices

9 Satisfying Customer Needs

10 Maintaining Windows

11 Optimizing Windows

12 Troubleshooting Windows and Applications

13 Troubleshooting Hardware Problems

14 Troubleshooting Windows Startup Problems

15 Connecting to and Setting up a Network

16 Networking Types, Devices, and Cabling

17 Windows Resources on a Network

18 Security Strategies

19 Supporting Notebooks

20 Mobile Devices and Client-Side Virtualization

21 Supporting Printers

Appendix A History of Operating Systems

Appendix B Windows Vista

Appendix C Windows XP

Appendix D Creating a Standard Image

Appendix E Keystroke Shortcuts in Windows

Appendix F CompTIA A+ Acronyms

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Summary

Summary

Table of Contents