Cover image for Communicating design : developing web site documentation for design and planning
Title:
Communicating design : developing web site documentation for design and planning
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Publication Information:
Berkeley, CA : Peachpit Press 2007
ISBN:
9780321392350
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30000010141291 QA76.9.D6 B764 2007 Open Access Book Book
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Summary

Summary

Most discussion about Web design seems to focus on the creative process, yet turning concept into reality requires a strong set of deliverables--the documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. Here at last is a guide devoted to just that topic. Combining quick tips for improving deliverables with in-depth discussions of presentation and risk mitigation techniques, author Dan Brown shows you how to make the documentation you're required to provide into the most efficient communications tool possible. He begins with an introductory section about deliverables and their place in the overall process, and then delves into to the different types of deliverables. From usability reports to project plans, content maps, flow charts, wireframes, site maps, and more, each chapter includes a contents checklist, presentation strategy, maintenance strategy, a description of the development process and the deliverable's impact on the project, and more.


Author Notes

Dan Brown has been practicing information architecture and user experience design since 1994. Through his consulting work in both public and private sectors, he has improved enterprise communications for both Federal and Fortune 500 clients, currently the Federal Communications Commission. Dan writes and speaks frequently on information architecture, and contributed to the inaugural issue of UX Matters, a new online magazine dedicated to user experience design. Dan is very active in the local Washington, DC information architecture community, and serves on the advisory board for the Information Architecture Institute.


Table of Contents

Prefacep. viii
1 Introductionp. 1
The Ten Deliverables (Stone Tablets Not Included)p. 2
Layered, Like a Cakep. 3
Some Assumptionsp. 4
General Process for Building a Diagramp. 7
General Tips for Presenting Deliverablesp. 9
Part 1 User Needs Documentsp. 13
2 Personasp. 15
Personas at a Glancep. 16
Persona Overviewp. 18
Creating Personasp. 19
Presenting Personasp. 36
Personas in Contextp. 43
3 Usability Test Planp. 49
Test Plans at a Glancep. 50
Test Plan Overviewp. 51
Creating Test Plansp. 52
Presenting Test Plansp. 64
Test Plans in Contextp. 68
4 Usability Reportsp. 73
Usability Reports at a Glancep. 74
Usability Reports Overviewp. 75
Creating Usability Reportsp. 76
Presenting Usability Reportsp. 96
Usability Reports in Contextp. 100
Part 2 Strategy Documentsp. 105
5 Competitive Analysisp. 107
Competitive Analyses at a Glancep. 108
Competitive Analysis Overviewp. 109
Creating Competitive Analysesp. 112
Presenting Competitive Analysesp. 127
Competitive Analyses in Contextp. 132
6 Concept Modelp. 137
Concept Models at a Glancep. 138
Concept Model Overviewp. 141
Creating Concept Modelsp. 142
Presenting Concept Modelsp. 156
Concept Models in Contextp. 162
7 Content Inventoryp. 167
Content Inventories at a Glancep. 168
Content Inventories Overviewp. 169
Creating a Content Inventoryp. 170
Presenting Content Inventoriesp. 187
Content Inventories in Contextp. 192
Part 3 Design Documentsp. 197
8 Site Mapsp. 199
Site Maps at a Glancep. 200
Site Maps Overviewp. 202
Creating Site Mapsp. 204
Presenting Site Mapsp. 218
Site Maps in Contextp. 225
9 Flow Chartsp. 229
Flow Charts at a Glancep. 231
Flow Charts Overviewp. 232
Creating User Flowsp. 234
Presenting Flow Chartsp. 250
Flow Charts in Contextp. 257
10 Wireframesp. 265
Wireframes at a Glancep. 266
Wireframes Overviewp. 269
Creating Wireframesp. 271
Presenting Wireframesp. 296
Wireframes in Contextp. 306
11 Screen Designsp. 311
Screen Designs at a Glancep. 312
Screen Design Overviewp. 313
Creating Screen Designsp. 315
Presenting Screen Designsp. 326
Screen Designs in Contextp. 336
Indexp. 341