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Cover image for Evaluating training : a resource for measuring the results and impact of training on people, departments, and organizations
Title:
Evaluating training : a resource for measuring the results and impact of training on people, departments, and organizations
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Publication Information:
England : Gower Publishing Company, 1999
ISBN:
9780566078057
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30000010128802 HF5549.5.T7 B375 1999 Open Access Book Book
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Summary

Summary

Providing a variety of tools and techniques for measuring results, this book on evaluation training is split into two main parts.


Table of Contents

Introduction
Part 1 The Evaluation Audit
Introduction
A quick assessment
Guidance notes
Audit action plan
Part 2 The Instruments
Introduction
Measuring Results: Training needs analysis
The training needs process
Training methods
Training design
Learner feedback
Interest and involvement
Coaching
Instructing
Trainer style
Trainer profile - self-assessment
Trainer profile - learner assessment
Outcome assessment
Practical assessment
Learner self-assessment
Learner reactions
What have you learned?
Presenting group learning
Learning summary
Measuring Impact: Draw a picture
Quantifiable evidence
Write a story
Open-ended statements
Learning journal
Impact questionnaire
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