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Cover image for Lessons in learning, e-learning, and training : perspectives and guidance for the enlightened trainer
Title:
Lessons in learning, e-learning, and training : perspectives and guidance for the enlightened trainer
Personal Author:
Publication Information:
San Francisco : Jossey-Bass, 2005
ISBN:
9780787976668

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30000010138401 HF5549.5.T7 S34 2005 Open Access Book Book
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30000010077229 HF5549.5.T7 S34 2005 Open Access Book Book
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Summary

Summary

From Roger C. Schank--one of the most highly respected thinkers, writers, and speakers in the training, learning, and e-learning community--comes a compelling book of essays that explore the myriad issues related to challenges faced by today's instructional designers and trainers. The essays offer a much-needed perspective on what trainers do, why they do it, and how they do it. Lessons in Learning, e-Learning, and Training serves as a barometer to the issues that often perplex trainers and helps to illuminate three main points: what can and cannot be taught; how people think and learn; and what technology can really effectively provide. In addition, each essay is filled with practical guidance and includes a summary of ideas, tips and techniques, things to think about, checklists, and other job aids.


Author Notes

Roger Schank --one of the world's leading researchers in artificial intelligence and applying cognitive learning theory to education--founded Socratic Arts, a company dedicated to helping schools and companies build meaningful curricula online. A prolific writer, Schank is the author of twenty-five books and in 2000 was recognized by ASTD for his "distinguished contributions to workplace learning."


Table of Contents

Foreword
Introduction
1 I Told You Not to Tell Me That
The case for not "telling" in training-and some guidelines for doing it if you must
2 I Wanted to Learn But There Was No Money in It
Thoughts on the relationship between learning goals and rewards-and how to design training that helps learners stay motivated
3 Teaching What Can't Be Taught
The value of knowing what you cannot fix-and understanding how people really change and what the culture has to do with it
4 Knowing Isn't Doing
The reasons most e-learning is so bad (and other training, for that matter)-and five questions to ask to begin to make it better
5 Enron Fixes Their Communication Problems
Thoughts on when to just say no-like when your company asks for a training course
6 Sex and Chicken
The role of nonconscious learning-and how to help adults do it
7 I Can't Remember Whether I Ate the Whole Thing
On the difference between event memory and procedural memory-and how practice has to figure in
8 Sir, Step Away from the Fig Newton
How what happens in real life undoes training-and what to do about it
9 Billy's Home Run
Storytelling insights-and how hearing, telling, and living stories makes for good training
10 What's Doing?
The excuses for not doing doing-based training-and how to avoid them
11 Pardon Me, I Must Have Misplaced My Stereotype
The pros and cons of stereotyping-and how to teach people to do it well
12 Every Curriculum Tells a Story (Don't It?)
The problems with most curricula today-and how they inspire a different way to define the training designer's job
13 And We'll Have Fun, Fun, Fun 'til Our Company Takes the e-Learning Away
Why most e-learning is boring, not fun-and real-world tips for making it more engaging
14 I Disagree with the Question
The importance of getting the questions right-so the rest of your job is easy
15 Corporate Dragons
Why most e-learning you are likely to encounter isn't very good-and how to recognize it
16 Time for AI
How AI might help when you have a problem that you need a smart computer to do-like building story-based training systems
About the Author
Index
Pfeiffer Publications Guide
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