Co-engineering applications and adaptive business technologies in practice : enterprise service ontologies, models, and frameworks

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Cover image for Co-engineering applications and adaptive business technologies in practice : enterprise service ontologies, models, and frameworks

Title:

Personal Author:

Ramanathan, Jay, 1950-

Publication Information:

Hershey, PA : Information Science Reference, c2009

Physical Description:

xxvii, 397 p. : ill. ; 27 cm.

ISBN:

9781605662763

General Note:

"Premier reference source"--Cover

Abstract:

"This book provides knowledge that forms the basis for successful co-engineering of the adaptive complex enterprise for services delivery"--Provided by publisher

Subject Term:

Business -- Data processing

Business enterprises -- Computer networks

Business -- Communication systems

Information technology

Added Author:

Ramnath, Rajiv, 1960-

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010251309	HF5548.2 R27 2009	Open Access Book	Book	Searching... Unknown
Searching... PSZ KL	30000010251310	HF5548.2 R27 2009	Open Access Book	Book	Searching... Unknown

Service organizations and enterprises have the dual challenge of embracing externally-driven variation while simultaneously evolving the enabling of information technology operations and systems. The co-engineering method provides a powerful tool for interdisciplinary decision-making necessary for managing complex interactions between layers of external and enabling services. ""Co-Engineering Applications and Adaptive Business Technologies in Practice: Enterprise Service Ontologies, Models, and Frameworks"" provides knowledge that forms the basis for successful co-engineering of the adaptive complex enterprise for services delivery. Intended for practicing professionals, advanced students, and academicians, this book enables understanding of the deeper issues and challenges in applying IT to solve business problems.

Preface	p. ix
Acknowledgment	p. xxvii
Section I Adaptive Complex Enterprise Framework: Characterization, Ontology, Principles, Work Products, and Patterns
Chapter I Characterization of Service Orientation and the Adaptive Complex Enterprise	p. 1
Abstract	p. 1
The Service Delivery Challenge	p. 3
Characteristics of an Adaptive Complex Enterprise	p. 10
Related BioS Trends and Methods	p. 14
ACE Framework and Work Products	p. 28
Tasks Related to Project Background	p. 37
Things to Think About	p. 37
References	p. 38
Endnotes	p. 42
Chapter II Adaptive Complex Enterprise Framework: Ontology, Modeling, Co-Engineering Principles, Work Products	p. 52
Abstract	p. 52
Ontology for Interactions and BioS Performance	p. 55
Modeling: Actions, States, and BioS Stakeholders	p. 71
Business and Systems Co-Engineering Principles	p. 85
ACE Work Products	p. 93
Co-Engineering	p. 102
Tasks for Developing the ACE Structure and Work Product	p. 103
Things to Think About	p. 104
References	p. 106
Endnotes	p. 109
Chapter III Governance and Conceptual, Logical and Installed Architecture Alignment Using Work Products and Workflow	p. 115
Abstract	p. 115
EA Governance	p. 117
Using Technologies, Standards, and Methods for Service Evolution	p. 127
Background and Best Practices	p. 133
Conclusion and Research	p. 149
Tasks for Developing Work Products A-F	p. 151
Things to Think About	p. 152
References	p. 153
Endnotes	p. 156
Chapter IV EA Knowledge for ACE Deployment	p. 159
Abstract	p. 159
Conceptual Patterns	p. 162
Enterprise Knowledge Infrastructure	p. 172
Logical Patterns	p. 183
Operational Service Patterns	p. 207
Infrastructure Monitoring Patterns	p. 207
Interaction-Based Security and Compliance	p. 209
Conclusion and Research	p. 214
Tasks Related to Background / Secondary Research	p. 214
Things to Think About	p. 215
References	p. 215
Endnotes	p. 218
Section II Co-Engineering Examples
Chapter V Strategic Improvement of Non-Routine Services	p. 221
Abstract	p. 221
The Business Challenge	p. 223
IT-Enabled Strategic Planning and Execution	p. 223
Role of ACE Architecture Team in Business: IT Strategy Alignment	p. 235
Conclusion and Research	p. 239
Tasks Related to Work Product C	p. 241
Things to Think About	p. 241
References	p. 242
Endnotes	p. 245
Chapter VI Co-Engineering Business Need and IT Services	p. 246
Abstract	p. 246
The Business Challenge	p. 248
Background and Best Practices	p. 250
Using ACE Structure Work Products for Chargeback and Capacity Management	p. 255
Organizational Co-Engineering	p. 264
Conclusion and Research	p. 266
Tasks for Alignment of Work Products A-F	p. 267
Things to Think About	p. 268
References	p. 269
Endnotes	p. 269
Chapter VII Co-Engineering IT Services for Lean Operations	p. 271
Abstract	p. 271
The Business Challenge	p. 273
Background and Best Practices	p. 274
Creating an ACE Structure	p. 276
To-Be Co-Engineering Across Dimensions and Work Product B	p. 284
Monitoring and Analysis	p. 290
Project Portfolio and Roadmap: Work Product B	p. 290
Conclusion and Research	p. 294
Tasks for Roadmap for to-be ACE Structure	p. 296
Things to Think About	p. 296
References	p. 297
Endnotes	p. 297
Chapter VIII Management, Monitoring, and Mining of Service Knowledge	p. 299
Abstract	p. 299
Enabling Strategy with Customer Knowledge	p. 304
Enabling Operations with IT Knowledge Management	p. 310
Monitoring the BioS Value and Research	p. 322
Conclusion and Research in Knowledge Mining	p. 325
Tasks for ACE Structure and Continual Improvement	p. 328
Things to Think About	p. 328
References	p. 329
Endnotes	p. 331
Chapter IX Relating IT to Service Innovation	p. 333
Abstract	p. 333
Best Practices in Innovation	p. 335
The Business Challenge	p. 339
IT Trends and Impact to Enterprise Interactions	p. 341
Research in ACE Innovation and Resilience	p. 344
Tasks for ACE Structure and Innovation	p. 347
Things to Think About	p. 347
References	p. 347
Endnotes	p. 350
Chapter X Research Topics in Complex Systems	p. 351
Abstract	p. 351
Co-Engineering	p. 353
Installed Architecture	p. 356
Integrated Development Environment	p. 363
Transformation and Innovation Practice Research and Challenges	p. 365
Tasks for ACE Research Report	p. 372
References	p. 373
Endnotes	p. 375
Appendix	p. 377
Creating the ACE Structure for Continuous Improvement	p. 378
EA Documentation	p. 384
About the Authors	p. 393
Index	p. 395

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