Cover image for Case studies in organizational communication : ethical perspectives and practices
Title:
Case studies in organizational communication : ethical perspectives and practices
Edition:
2nd ed.
Publication Information:
Los Angeles, CA. : SAGE Publications, c2013.
Physical Description:
xxiii, 355 p. ; 24 cm.
ISBN:
9781412983099

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30000010301593 HD30.3 C3755 2013 Open Access Book Book
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Summary

Summary

This updated edition integrates ethical theory and practice to help strengthen readers′ awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume explores a range of complex issues in today′s organizations, addresses ethical concerns, and investigates the fundamentals that enable organizations to be simultaneously productive and ethical. Compiled with a variety of important examples of organizational communication ethics of today, case studies include the discussion of ethical dilemmas faced by Walmart, Toyota, Enron, Mitsubishi, BP, Arthur Andersen, Google, college athletics, and the pharmaceutical industry, among others. Through these case studies, students are able to directly assess ethical and unethical decision making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics. This book is an invaluable resource for students and those interested in organizational communication ethics.


Table of Contents

Steve MayKatherine Russell and Megan Dortch and Rachel Gordon and Charles ConradCaryn E. Medved and David R. NovakEdward C. BrewerMichelle AmazeenAnna Turnage and Joann KeytonRebecca J. Meisenbach and Sarah B. FeldnerShari R. Veil and Aimei YangRahul MitraDean E. MundyJeanette Wenig DrakeJoann Keyton and Paula Cano and Teresa L. Clounch and Carl E. Fischer and Catherine Howard and Sarah S. ToppNatalie Nebon-MarshJohn LlewellynAlexander Lyon and Mark RicciLoril M. GossettRoxana MaiorescuElaine M. BrownHamilton BeanAlyssa Grace Millner and Timothy L. SellnowKendra Dyanne Rivera and Sarah J. TracyJane Stuart Baker and Lu TangRyan S. Bisel and Joann KeytonElizabeth A. WilliamsGeorge Cheney
List of Figures and Tablesp. ix
Prefacep. xi
Acknowledgmentsp. xxi
Introduction: Ethical Perspectives and Practicesp. 1
Part I Alignmentp. 33
Case Study 1 Ethical Dilemmas in the Financial Industryp. 35
Case Study 2 The Ethics of the "Family Friendly" Organization: The Challenge of Policy Inclusivenessp. 49
Case Study 3 Managing the Ethical Implications of the Big Box: The Walmart Effectp. 59
Case Study 4 Just Window Dressing? The Gap (RED) Campaignp. 73
Part II Dialogic Communicationp. 85
Case Study 5 Ethical Contradictions and E-Mail Communication at Enron Corporationp. 87
Case Study 6 Toyota Oh, What a Feeling, or Oh, What a Mess? Ethics at the Intersection of Industry, Government, and Publicsp. 99
Case Study 7 Sanlu's Milk Contamination Crisis: Organizational Communication in Conflicting Cultural, Economic, and Ethical Contextp. 111
Case Study 8 What About the People in the "People's Car"? Tata Motors Limited and the Nano Controversyp. 119
Part III Participationp. 129
Case Study 9 Resistance and Belonging: The Chicago Blackhawks and the 2010 Chicago Annual Pride Paradep. 131
Case Study 10 Is Agriculture Spinning Out of Control? A Case Study of Factory Farms in Ohio: Environmental Communication, News Frames, and Social Justicep. 143
Case Study 11 Ethical Storm or Model Workplace?p. 157
Case Study 12 Gaming the System: Ethical Challenges in Innovative Organizationsp. 169
Part IV Transparencyp. 181
Case Study 13 Reward, Identity, and Autonomy: Ethical Issues in College Athleticsp. 183
Case Study 14 The Case of Wyeth, DesignWrite, and Premarin: The Ethics of Ghostwriting Medical Journal Articlesp. 197
Case Study 15 Fired Over Facebook: Issues of Employee Monitoring and Personal Privacy on Social Media Websitesp. 207
Case Study 16 Daimler's Bribery Casep. 29
Part V Accountabilityp. 231
Case Study 17 The Deepwater Horizon Disaster: Challenges in Ethical Decision Makingp. 233
Case Study 18 Outsourcing U.S. Intelligencep. 247
Case Study 19 Silence in the Turmoil of Crisis: Peanut Corporation of America's Response to Its Sweeping Salmonella Outbreakp. 261
Case Study 20 Patrolling the Ethical Borders of Compassion and Enforcementp. 271
Part VI Couragep. 283
Case Study 21 Google's Dilemma in Chinap. 285
Case Study 22 Speaking Up Is Not an Easy Choice: Boat Rocking as Ethical Dilemmap. 295
Case Study 23 The Aftermath of Scandal: Picking Up the Pieces of a Shattered Identityp. 305
Afterword: Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Futurep. 315
Author Indexp. 323
Subject Indexp. 331
About the Editorp. 347
About the Contributorsp. 349