Knowledge management framework for a bank call centre

Select an Action

Title:

Personal Author:

Publication Information:

2012

Physical Description:

xiii, 136 p. : ill. ; 30 cm.

General Note:

Supervisor : Assoc Prof. Rusni Daruis

Also available in CD-ROM : CP 034153 ra

Subject Term:

Added Author:

Added Corporate Author:

DSP_DISSERTATION:

Thesis (Sarjana Sains (Pengurusan IT)) - Universiti Teknologi Malaysia, 2012

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ KL	30000010288585	HD30.2 P738 2012 raf	Closed Access Thesis	UTM Master Thesis (Closed Access)	Searching... Unknown