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Cover image for Relationship between customer satisfaction and marketing mix in fast food industry : case study at KFC Taman Universiti

Relationship between customer satisfaction and marketing mix in fast food industry : case study at KFC Taman Universiti

by

Ong, Sham Enn

Author

Ong, Sham Enn

Format:

Call Number

HF5415.335 O53 2006

Publisher

Universiti Teknologi Malaysia,

Publication Date

2006

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2006

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2.

Cover image for Good service is good business : 7 simple strategies for success

Good service is good business : 7 simple strategies for success

by

DeVrye, Catherine

Author

DeVrye, Catherine

Format:

Call Number

HF5415.5 D87 1994

Publisher

Prentice-Hall,

Publication Date

1994

ISBN

9780724810956

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