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Cover image for Measuring service quality using servqual model : a case study of e-retailing in Iran
Title:
Measuring service quality using servqual model : a case study of e-retailing in Iran
Personal Author:
Publication Information:
2008
Physical Description:
xii, 114 p. ; 30 cm.
General Note:
Supervisor : Assoc. Prof. Dr. Harihodin Selamat

Also available in CD-ROM : CP 022967 ra
Subject Term:
Added Author:
Electronic Access:
Full text thesis via UTM-IR
DSP_DISSERTATION:
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2008

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30000010143399 HF5548.32 S49 2008 raf Closed Access Thesis UTM Master Thesis (Closed Access)
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