Title:
Managing diversity : a complete desk reference and planning guide
Personal Author:
Edition:
Revised ed.
Publication Information:
New York : McGraw-Hill, 1998
ISBN:
9780070220041
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000004640599 | HF5549.5.M5 G37 1998 f | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Showing how to make better use of culturally expanding workforce. This book includes worksheets, activities, and charts required to make diversity work (from implementation and evaluation to measurement). It illustrates why some programs have failed - and what to do about it, to ensure the success of your multicultural organization.
Table of Contents
| Part I Making Diversity Work |
| The What and How for Managers and Trainers |
| Making This Book Work for You |
| Diversity Then and Now: Changes and Trends |
| Examining the Four Layers and Many Dimensions of Diversity |
| Understanding the Range of Cultural Behaviors and Expectations |
| Learning the Cultural Etiquette of Communication |
| Building Multicultural Work Teams |
| Making Meetings Work in a Culturally Diverse Environment |
| Performance Evaluation in a Diverse Organization |
| Part II Integrating Diversity into Your Organization |
| Modifying Systems to Capitalize on the Benefits of a Pluralistic Workforce |
| Creating a Corporate Culture that Embraces Diversity |
| Why Diversity Programs Fail and What to do About it |
| Conducting a Diversity Audit |
| Recruiting a Diverse Workforce |
| Making Room at the Top (and in the Middle Too) |
| Evaluation and Measurement: Tracking the Effects of Diversity Interventions |
| Part III Rounding Out Your Knowledge Base |
| Realities and Resources |
| Diversity: Today's Demographic Realities |
| Valuing Diversity Means More Than Equal Employment Opportunity |
| Updated Resources for Managing Diversity |
| Making Diversity Work: Summing it Up |
