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Cover image for Leading your business forward : aligning goals, people, and systems for sustainable success
Title:
Leading your business forward : aligning goals, people, and systems for sustainable success
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Publication Information:
New York : McGraw-Hill Education, 2013
Physical Description:
xii, 242 pages : illustrations ; 24 cm.
ISBN:
9780071817134
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30000010334304 HF5386 Y68 2013 Open Access Book Book
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Summary

Summary

IF YOU CAN READ A GPS DEVICE, YOU CAN NAVIGATE--AND SUSTAIN--YOUR COMPANY'S PATH TOWARD DRAMATIC GROWTH AND PROFIT

SIMPLE IS BETTER! Businesses today are overwhelmed by complex, expensive, and time-consuming initiatives. These ideas sound great in the boardroom but fail when deployed in the real world.You need a business tool that takes your organization where it needs to go and is so simple and repeatable that anyone can use it. Just like a GPS helps get us where we are going, Leading Your Business Forward lays out a proven but simple process that any business can follow!Using the same five simple steps in every car's global positioning system--Acquiring, Settings, Where To, Recalculating, and Arriving--this book demonstrates just how quickly you can energize and transform your workplace. Leading Your Business Forward utilizes a simple Leadership GPS to show you how to:

DETERMINE YOUR ORGANIZATION'S LONG-TERM GOALS ENGAGE YOUR STAFF TO WORKTOWARD THEM GAUGE AND IMPROVE PERFORMANCE ON AN ONGOING BASIS MANAGE SUCCESS SO IT STICKS

You will learn how to apply GPS-based methods to mobilize operations while incorporating "destination-focused" initiatives. The authors explain why high-performing companies devote enormous energy toward three vital components: goals, people, and systems. And while the world's most profitable corporations all share a clearly defined vision and mission, what's often missing is a direct link between tactical operational goals and strategic direction. Not anymore. With Leading Your Business Forward you'll learn to incorporate measurable goals into your company's daily regimen. Plus, you'll have the management tools to maintain teams that are engaged, focused, accountable--and poised to drive results.

Leading Your Business Forward provides everything you need to determine baseline indicators of capability and measure employee engagement, while setting a course for transformation--from the inside out.

Set Your Company's Course for Unparalleled Growth!

Over the past decade, business leaders have been given a number of different road maps to success, all of which promised viable how-to solutions for business growth. They were very good maps, yet, with few exceptions, they did not guide us to a sustainable level of success.

What's missing? A true GPS for leaders.

Utilizing the five simple steps associated with your car's GPS system, this guide shows executives how to manage expectations and measure employee engagement and accountability while boosting productivity. Having brought their critical insight and innovation to bear at firms like Michelin Tire, Harley-Davidson, Learjet, Lockheed Martin, Boeing, Styrolution, DuPont, Boar's Head, Kroger, Revlon, Pfizer, Genentech, and Merck, the authors now present the ultimate resource for leaders.

LEARN HOW TO:

ESTABLISH KEY BENCHMARK INDICATORS DESIGN LEADERSHIP "PARAMETERS" SET DESTINATION GOALS TRACK COMPANY PROGRESS AND INCORPORATE ACCOUNTABILITY DEFINE BEHAVIORAL EXPECTATIONS AMONG STAFF IMPLEMENT BUSINESS-FOCUSED SCORECARDS TO EDUCATE, MOTIVATE, AND FACILITATE


Author Notes

Shane Yount, John Pyecha, Anna VerSteeg , and Seth Davies collectively form Competitive Solutions Inc., an international consulting firm specializing in Process Based Leadership. Their clients include Michelin Tire, Harley-Davidson, Learjet, Lockheed Martin, Boeing, Styrolution, DuPont, Kroger, Boar's Head, Revlon, Pfizer, Merck, Genentech, and GlaxoSmithKline.


Table of Contents

Acknowledgmentsp. ix
Introductionp. xi
Section 1 Acquiringp. 1
Chapter 1 What's the Status of Your Goals?p. 3
No Secretsp. 7
Assessment: "Acquiring" your fix on business-focused goalsp. 10
Chapter 2 How Engaged Are Your People?p. 13
A Broken Engagementp. 15
What Does Engagement Look Like?p. 16
Assessment: "Acquiring" the engagement status of your team membersp. 18
Chapter 3 Do You Have Leadership Systems in Place?p. 21
Managing by the 3 Psp. 22
Process Based Leadership Systemsp. 27
Assessment: Do you have leadership systems in place?p. 34
Section 2 Settingsp. 37
Chapter 4 People Setting No. 1-Interpersonal Relationsp. 39
Cultural Diversityp. 41
Generational Diversityp. 45
Communication Styles: D.A.R.E. to Understandp. 53
Listening Processes-Really Listeningp. 61
Assessment: How well do you listen?p. 63
Chapter 5 People Setting No. 2-Behavioral Expectationsp. 65
Nonnegotiable Expectationsp. 68
Negotiable Expectationsp. 69
Chapter 6 People Setting No. 3-Feedbackp. 73
Chapter 7 People Setting No. 4-Leadership Traitsp. 77
Humilityp. 80
Passionp. 82
Stewardshipp. 84
Visionp. 86
Integrityp. 87
Assessment Do you have the traits of an effective leader?p. 88
Section 3 Where To?p. 93
Chapter 8 Goals and the Business Scorecardp. 95
Key Business Focus Areasp. 98
SMART Goals/Objectivesp. 105
Chapter 9 People, the Scorecard, and Engagementp. 113
Action Registerp. 114
Personal Action Registerp. 117
Chapter 10 Continuing Your "Trip" through Productive Meetingsp. 125
Standard Meeting Agendap. 130
Section 4 Recalculatingp. 135
Chapter 11 When the Scorecard Turns Red (or Too Green)p. 137
Chapter 12 Improving Performance and Engagementp. 143
Scorecard Revisionp. 144
Best Practicesp. 147
Accountability Analysisp. 148
Section 5 Arriving!p. 153
Chapter 13 Celebrate!p. 155
Chapter 14 Sustaining Successp. 163
Acquiringp. 164
Settingsp. 165
Where To?p. 165
Recalculatingp. 165
Arriving!p. 166
Appendix I Cultural Differencesp. 167
Appendix II Process-Based Leadership Business Scorecardsp. 171
Appendix III Case Studiesp. 187
Case Study 1 Cultural Change at Army Industrial Base Maintenance Repair and Overhaul Facility (AIBMROF)p. 188
Case Study 2 Measurable Results at Large Scale Military Equipment OEMp. 190
Case Study 3 Oil and Gas Processor (OGP) Achieves Lasting Returnsp. 194
Case Study 4 International Ink Manufacturer (IIM) Gets Great Returnp. 197
Case Study 5 Private Jet Manufacturer (PJM) Reaches New Heightsp. 199
Case Study 6 World Class Evaporator Manufacturer Delivers Resultsp. 202
Case Study 7 Army Tactical Assault Vehicle Overhaul Repair Facility Improves Operationsp. 204
Appendix IV 25 Leadership GPS "Tuesday Tips"p. 207
Bibliographyp. 227
Indexp. 229
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