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Summary
Summary
IF YOU CAN READ A GPS DEVICE, YOU CAN NAVIGATE--AND SUSTAIN--YOUR COMPANY'S PATH TOWARD DRAMATIC GROWTH AND PROFIT
SIMPLE IS BETTER! Businesses today are overwhelmed by complex, expensive, and time-consuming initiatives. These ideas sound great in the boardroom but fail when deployed in the real world.You need a business tool that takes your organization where it needs to go and is so simple and repeatable that anyone can use it. Just like a GPS helps get us where we are going, Leading Your Business Forward lays out a proven but simple process that any business can follow!Using the same five simple steps in every car's global positioning system--Acquiring, Settings, Where To, Recalculating, and Arriving--this book demonstrates just how quickly you can energize and transform your workplace. Leading Your Business Forward utilizes a simple Leadership GPS to show you how to:
DETERMINE YOUR ORGANIZATION'S LONG-TERM GOALS ENGAGE YOUR STAFF TO WORKTOWARD THEM GAUGE AND IMPROVE PERFORMANCE ON AN ONGOING BASIS MANAGE SUCCESS SO IT STICKSYou will learn how to apply GPS-based methods to mobilize operations while incorporating "destination-focused" initiatives. The authors explain why high-performing companies devote enormous energy toward three vital components: goals, people, and systems. And while the world's most profitable corporations all share a clearly defined vision and mission, what's often missing is a direct link between tactical operational goals and strategic direction. Not anymore. With Leading Your Business Forward you'll learn to incorporate measurable goals into your company's daily regimen. Plus, you'll have the management tools to maintain teams that are engaged, focused, accountable--and poised to drive results.
Leading Your Business Forward provides everything you need to determine baseline indicators of capability and measure employee engagement, while setting a course for transformation--from the inside out.
Set Your Company's Course for Unparalleled Growth!
Over the past decade, business leaders have been given a number of different road maps to success, all of which promised viable how-to solutions for business growth. They were very good maps, yet, with few exceptions, they did not guide us to a sustainable level of success.
What's missing? A true GPS for leaders.
Utilizing the five simple steps associated with your car's GPS system, this guide shows executives how to manage expectations and measure employee engagement and accountability while boosting productivity. Having brought their critical insight and innovation to bear at firms like Michelin Tire, Harley-Davidson, Learjet, Lockheed Martin, Boeing, Styrolution, DuPont, Boar's Head, Kroger, Revlon, Pfizer, Genentech, and Merck, the authors now present the ultimate resource for leaders.
LEARN HOW TO:
ESTABLISH KEY BENCHMARK INDICATORS DESIGN LEADERSHIP "PARAMETERS" SET DESTINATION GOALS TRACK COMPANY PROGRESS AND INCORPORATE ACCOUNTABILITY DEFINE BEHAVIORAL EXPECTATIONS AMONG STAFF IMPLEMENT BUSINESS-FOCUSED SCORECARDS TO EDUCATE, MOTIVATE, AND FACILITATEAuthor Notes
Shane Yount, John Pyecha, Anna VerSteeg , and Seth Davies collectively form Competitive Solutions Inc., an international consulting firm specializing in Process Based Leadership. Their clients include Michelin Tire, Harley-Davidson, Learjet, Lockheed Martin, Boeing, Styrolution, DuPont, Kroger, Boar's Head, Revlon, Pfizer, Merck, Genentech, and GlaxoSmithKline.
Table of Contents
Acknowledgments | p. ix |
Introduction | p. xi |
Section 1 Acquiring | p. 1 |
Chapter 1 What's the Status of Your Goals? | p. 3 |
No Secrets | p. 7 |
Assessment: "Acquiring" your fix on business-focused goals | p. 10 |
Chapter 2 How Engaged Are Your People? | p. 13 |
A Broken Engagement | p. 15 |
What Does Engagement Look Like? | p. 16 |
Assessment: "Acquiring" the engagement status of your team members | p. 18 |
Chapter 3 Do You Have Leadership Systems in Place? | p. 21 |
Managing by the 3 Ps | p. 22 |
Process Based Leadership Systems | p. 27 |
Assessment: Do you have leadership systems in place? | p. 34 |
Section 2 Settings | p. 37 |
Chapter 4 People Setting No. 1-Interpersonal Relations | p. 39 |
Cultural Diversity | p. 41 |
Generational Diversity | p. 45 |
Communication Styles: D.A.R.E. to Understand | p. 53 |
Listening Processes-Really Listening | p. 61 |
Assessment: How well do you listen? | p. 63 |
Chapter 5 People Setting No. 2-Behavioral Expectations | p. 65 |
Nonnegotiable Expectations | p. 68 |
Negotiable Expectations | p. 69 |
Chapter 6 People Setting No. 3-Feedback | p. 73 |
Chapter 7 People Setting No. 4-Leadership Traits | p. 77 |
Humility | p. 80 |
Passion | p. 82 |
Stewardship | p. 84 |
Vision | p. 86 |
Integrity | p. 87 |
Assessment Do you have the traits of an effective leader? | p. 88 |
Section 3 Where To? | p. 93 |
Chapter 8 Goals and the Business Scorecard | p. 95 |
Key Business Focus Areas | p. 98 |
SMART Goals/Objectives | p. 105 |
Chapter 9 People, the Scorecard, and Engagement | p. 113 |
Action Register | p. 114 |
Personal Action Register | p. 117 |
Chapter 10 Continuing Your "Trip" through Productive Meetings | p. 125 |
Standard Meeting Agenda | p. 130 |
Section 4 Recalculating | p. 135 |
Chapter 11 When the Scorecard Turns Red (or Too Green) | p. 137 |
Chapter 12 Improving Performance and Engagement | p. 143 |
Scorecard Revision | p. 144 |
Best Practices | p. 147 |
Accountability Analysis | p. 148 |
Section 5 Arriving! | p. 153 |
Chapter 13 Celebrate! | p. 155 |
Chapter 14 Sustaining Success | p. 163 |
Acquiring | p. 164 |
Settings | p. 165 |
Where To? | p. 165 |
Recalculating | p. 165 |
Arriving! | p. 166 |
Appendix I Cultural Differences | p. 167 |
Appendix II Process-Based Leadership Business Scorecards | p. 171 |
Appendix III Case Studies | p. 187 |
Case Study 1 Cultural Change at Army Industrial Base Maintenance Repair and Overhaul Facility (AIBMROF) | p. 188 |
Case Study 2 Measurable Results at Large Scale Military Equipment OEM | p. 190 |
Case Study 3 Oil and Gas Processor (OGP) Achieves Lasting Returns | p. 194 |
Case Study 4 International Ink Manufacturer (IIM) Gets Great Return | p. 197 |
Case Study 5 Private Jet Manufacturer (PJM) Reaches New Heights | p. 199 |
Case Study 6 World Class Evaporator Manufacturer Delivers Results | p. 202 |
Case Study 7 Army Tactical Assault Vehicle Overhaul Repair Facility Improves Operations | p. 204 |
Appendix IV 25 Leadership GPS "Tuesday Tips" | p. 207 |
Bibliography | p. 227 |
Index | p. 229 |