Summary

Productivity Measurement for Business Excellence clarifies concepts on productivity measurement and introduces a more holistic approach designated as PO-P (Performance Objectives-Productivity) to measure productivity of an organization considered to operate as a system.



This book provides case studies from live situations to demonstrate the application of the model in the context of a large sector, a medium sector, a small sector enterprise and organizations from the service sector. It also brings out various initiatives to improve the productivity after identification of the gaps from the feedback system.