Title:
Cases on managing e-services
Publication Information:
New York, NY : Information Science Reference, 2009
Physical Description:
xxiii, 299 p. : ill. ; 29 cm.
ISBN:
9781605660646
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010197200 | HF5548.32 C33 2009 | Open Access Book | Book | Searching... |
Searching... | 30000010251311 | HF5548.32 C33 2009 f | Open Access Book | Folio Book | Searching... |
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Summary
Summary
Providing concrete examples of successes and pitfalls of e-services management, this text offers a definition and typology of e-services and their main characteristics through theoretical papers and case studies.
Author Notes
Ada Scupola, Roskilda University, Denmark.
