Cover image for Performane by design : sociotechnical systems in North America
Title:
Performane by design : sociotechnical systems in North America
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Publication Information:
Englewood Cliffs, N.J. : : Prentice Hall, 1993
ISBN:
9780136564973
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30000005022128 HD58.8 T39 1993 Open Access Book Advance Management
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Summary

Summary

This volume offers an exploration of successful organizational change -- through the use of a purposeful, product-oriented vision shared by all members. It stresses the four pillars of sociotechnical methodology -- systems, power, product, and purpose. For business managers, sociologists, and psychologists.


Table of Contents

1 What Is Sociotechnical Systems (STS)?
2 How Did We Get Here? Twenty-Five Years of Sociotechnical Systems in North America
3 Designing for Purpose: Understanding the Business We're In
4 Designing for Product/Service: Understanding How to Make "IT" Happen
5 Designing for Control: Understanding Success and How "IT" Is Unique
6 Designing for Flexibility: Understanding How It's Up to Us
7 Designing for Individual Satisfaction: Understanding the Quality of Working Life
8 Designing for Whole Systems Capability: Understanding How It All Fits Together
9 Designing for Design Success: Understanding How to Make It Succeed
10 Redesigning for Renewal: Understanding for Adaptability
11 Knowledge work and the Future of STS: Living with Paradox