Electronic government strategies and implementation

Digital government is a new frontier of the development of electronic commerce. Electronic Government Strategies and Implementation is a timely piece to address the issues involved in strategically implementing digital government, which is a collection of high-quality papers that covers the various aspects of digital government strategic issues and implementations from the perspectives of both developed and developing countries. This book combines e-government implementation experiences from both developed and developing countries, and is useful to researchers and practitioners in the area as well as instructors teaching courses related to digital government and/or electronic commerce.

Bernd Carsten StahlBryane Michael and Michael BatesHans J. (Jochen) SchollRoberto Evaristo and Beomsoo KimKam Fai Wong and Matthew Ka Wing TamEfthimios Tambouris and Maria WimmerGeorge Yee and Khalil El-Khatib and Larry Korba and Andrew S. Patrick and Ronggong Song and Yuefei XuYining Chen and Wayne Huang and D. Li and H.Z. Shen and P.Z. Zhang and Lori KlamoXuetao Guo and Jie LuAiri Salminen and Virpi Lyytikainen and Pasi Tiitinen and Olli MustajarviJing Zhang and Anthony M. Cresswell and Fiona ThompsonHongmin Chen and Qing ZhangLeo Tan Wee Hin and R. SubramaniamShawren Singh and Goonasagree NaidooDieter SpahniKecheng Liu and Michael HuYu-Che Chen and Richard KnepperShin-Yuan Hung and Cheng-Yuan Ku and Chia-Ming Chang

Preface	p. vi
Section I E-Government Strategies, Concepts, and Issues
Chapter I The Paradigm of E-Commerce in E-Government and E-Democracy	p. 1
Chapter II Implementing and Assessing Transparency in Digital Government: Some Issues in Project Management	p. 20
Chapter III The Dimensions of Business Process Change in Electronic Government	p. 44
Chapter IV A Strategic Framework for a G2G E-Government Excellence Center	p. 68
Chapter V Access Control Model for Webservices E-Government Infrastructure	p. 84
Chapter VI Online One-Stop Government: A Single Point of Access to Public Services	p. 115
Chapter VII Privacy and Trust in E-Government	p. 145
Section II E-Government Implementations and Practices
Chapter VIII A Comparative Study of Strategic Issues of Digital Government Implementations Between Developed and Developing Countries	p. 191
Chapter IX Effectiveness of E-Government Online Services in Australia	p. 214
Chapter X Implementing Digital Government in the Finnish Parliament	p. 242
Chapter XI Participants' Expectations and the Success of Knowledge Networking in the Public Sector	p. 260
Chapter XII Shanghai's E-Government: Implementation Strategies and a Case Study	p. 282
Chapter XIII E-Government: Implementation Policies and Best Practices from Singapore	p. 305
Chapter XIV Towards an E-Government Solution: A South African Perspective	p. 325
Chapter XV Building the Network State	p. 354
Chapter XVI Semiotic Analysis of E-Policing Strategies in the United Kingdom	p. 373
Chapter XVII Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective	p. 394
Chapter XVIII E-Government Applications and User Acceptance in Taiwan	p. 421
About the Authors	p. 441
Index	p. 452

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