Title:
Web portals and higher education : technologies to make IT personal
Personal Author:
Publication Information:
San Francisco, Calif. : Jossey-Bass, 2002
ISBN:
9780787961718
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010045577 | LB1044.87 K374 2002 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Written by Richard N. Katz and a stellar panel of experts in the field of educational technology in higher education, Web Portals and Higher Education examines a full range of issues that any educational institution must consider before beginning to develop a portal, including business challenges, organizational implications, policy choices, and technology concerns.
Author Notes
Richard N. Katz is vice president of EDUCAUSE and directs the EDUCAUSE Center for Applied Research. He is the author or editor of more than three dozen monographs, articles, and books on organizational change and information technology in higher education.
Table of Contents
| Foreword | p. xi |
| Acknowledgments | p. xv |
| Forum Participants | p. xvii |
| The Authors | p. xxi |
| 1. It's a Bird! It's a Plane! It's a ... Portal? | p. 1 |
| 2. Customer-Centered Resources | p. 15 |
| 3. Customer Relationship Management: A Vision for Higher Education | p. 23 |
| 4. All About Web Portals: A Home Page Doth Not a Portal Make | p. 33 |
| 5. E-Business in Higher Education | p. 41 |
| 6. The Business Challenges | p. 69 |
| 7. Portal Technology Opportunities, Obstacles, and Options: A View from Boston College | p. 87 |
| 8. Portal Technology Opportunities, Obstacles, and Options: A View from the California State University | p. 109 |
| 9. The Organizational Challenge: IT and Revolution in Higher Education | p. 125 |
| 10. The Policy Challenges | p. 139 |
| 11. Summing Up | p. 155 |
| Readings | p. 163 |
| Index | p. 165 |
