Information nation : seven keys to information management compliance

This fully updated edition demonstrates how businesses can succeed in creating a new culture of information management compliance (IMC) by incorporating an IMC philosophy into a corporate governance structure. Expert advice and insight reveals the proven methodology that adopts the principles, controls, and discipline upon which many corporate compliance programs are built and explains how to apply this methodology to develop and implement IMC programs that anticipate problems and take advantage of opportunities. Plus, you'll learn how to measure information management compliance through the use of auditing and monitoring, following the proper delegation of program roles and components, and creating a culture of information management awareness.

Author Notes

Randolph A. Kahn is a recognized authority on the legal, compliance, and policy issues of information management. He is a consultant to Fortune 500 companies, government agencies, and court systems.
Barclay T. Blair is a consultant to Fortune 500 companies, software and hardware vendors, and government agencies. He is a writer, speaker, and recognized authority on a broad range of information management compliance issues.

Introduction	p. xi
I Laying the Foundations of Information Management Compliance	p. 1
1 Why Information Management Matters	p. 3
2 Building the Foundation: Defining Records	p. 11
3 An Overview of Records Management	p. 23
4 Information Management Compliance (IMC)	p. 35
5 Achieving IMC: Introduction to the Seven Keys	p. 49
6 Sarbanes-Oxley and IMC	p. 57
II Seven Keys to Information Management Compliance	p. 67
Key 1 Good Policies and Procedures	p. 68
7 The Purpose of Policies and Procedures	p. 69
8 Making Good Policies and Procedures	p. 81
9 Information Management Policy Issues	p. 95
Key 2 Executive-Level Program Responsibility	p. 117
10 Executive Leadership, Sine Qua Non	p. 119
11 What Executive Responsibility Means	p. 131
12 IT Leadership	p. 139
Key 3 Proper Delegation of Program Roles and Components	p. 155
13 Create an Organizational Structure to Support IMC	p. 157
14 A Sample Information Management Organizational Structure	p. 165
Key 4 Program Communication and Training	p. 175
15 Essential Elements of Information Management Communication and Training	p. 177
Key 5 Auditing and Monitoring to Measure Program Compliance	p. 191
16 Use Auditing and Monitoring to Measure IMC	p. 193
Key 6 Effective and Consistent Program Enforcement	p. 209
17 Addressing Employee Policy Violations	p. 211
18 Using Technology to Enforce Policy	p. 221
Key 7 Continuous Program Improvement	p. 229
19 The Ongoing Work of IMC	p. 231
Conclusion	p. 245
Index	p. 247

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Table of Contents