Cover image for eBay timesaving techniques for dummies
Title:
eBay timesaving techniques for dummies
Personal Author:
Series:
--For dummies
Publication Information:
Hoboken, N.J. : Wiley Pub., 2004
ISBN:
9780764559914

Available:*

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Material Type
Item Category 1
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30000010058980 HF5478 C64 2004 Open Access Book Book
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Summary

Summary

So, you've gotten started on eBay. You've made a few purchases and your first sale. You may have even built a moneymaking business. Now you're looking for ways to ratchet things up. You're looking for the insider tips and tricks for the easiest ways to take care of listing items, completing transactions, and keeping good records and you don't have the time to do all the research. eBay Timesaving Techniques For Dummies is the book for you.

Marsha Collier, an eBay University instructor and best selling author of eBay For Dummies and Starting an eBay Business For Dummies , has collected the fastest and most effective techniques for finding items to sell, setting up your sales pages, pricing items to move, getting the word out about your business, collecting payments, shipping your item, and taking care of all the paperwork. Time is money after all. So why waste time when you can be making money on eBay. This book contains over 60 step-by-step techniques proven to add efficiency to your eBay operation.

Includes coverage of:

Finding sources for merchandise to sell on eBay Setting attractive prices and shipping costs Handling multiple sales without losing your cool Prettying up your auctions with digital photo and HTML tricks Tracking payments and shipments and keeping your customers happy Working with PayPal, both on and off of eBay Enhancing your status in the eBay community Simplifying your bookkeeping Creating marketing, merchandising, and advertising plans

Solving problems quickly when they occur


Author Notes

Marsha Collier is a recognized eBay expert and successful PowerSeller who has appeared on NBC's Today show and ABC's The View. She also teaches eBay University seminars and penned Starting an eBay Business For Dummies.


Reviews 1

Library Journal Review

Books on eBay remain popular, as readers dream of raking in Internet riches, clearing out their attics, or feeding their own collections (see also Computer Media, LJ 6/1/03). As the site continues to evolve, and add-on tools and techniques gain acceptance, libraries need to invest in updated guides. For beginners, Dummies and How To both competently cover the basics of buying and selling, including tips for winning auctions, garnering (and interpreting) feedback, and successfully completing sales. How To includes an amusing insert on "The Wackiest eBay Sales Ever," while Dummies features "Ten (Or So) Golden Rules" that nicely summarizes the basics of effective eBay interactions. Both are appropriate for all public libraries. For intermediate users, Timesaving describes 65 seller-specific techniques, from efficient searching to creating an effective "About Me" page. Although it does repackage some information from Dummies, most of the content is fresh. Descriptions also go deeper, and step-by-step instructions and plentiful screen shots help clarify material. A good purchase for medium and larger libraries. PowerUser's Bible delves a bit deeper into eBay's history and supplies more in-depth explanations. Chapter summaries, tips, notes, sidebars, cross references, appendixes, and screen shots add value. A nice troubleshooting section provides more thorough and reassuring explanations than found elsewhere. The title's sheer bulk may intimidate beginners, but tips are clear enough for all readers. For larger libraries. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.


Table of Contents

Introductionp. 1
Saving Time with This Bookp. 1
Foolish Assumptionsp. 2
What's in This Bookp. 2
Part I Buying for Successful Sellingp. 3
Part II Selling Shortcutsp. 3
Part III Prettying Up Your Auctionsp. 3
Part IV Finishing Off Your Auctionsp. 3
Part V Operating Efficiently with PayPalp. 3
Part VI Shipping Made Simplep. 3
Part VII Working the eBay Communityp. 4
Part VIII Running an Efficient Back Officep. 4
Part IX Acting Like a CEOp. 4
Part X The Scary (or Fun) Stuffp. 4
Conventions Used in This Bookp. 4
Icons Used in This Bookp. 5
Where to Go from Herep. 5
Part I Buying for Successful Sellingp. 7
Technique 1 Efficient Searching to Find the Best Dealsp. 9
Finding Deals with eBay Searchp. 9
Taking the eBay price-comparison shortcutp. 10
Refining your search without missing important datap. 11
Finding Your Item in eBay Storesp. 12
Saving Time with Favorite Searchesp. 13
Marking Favorite Sellers for Speedy Return Visitsp. 15
Technique 2 Gearing Up for Savvy eBay Buyingp. 16
Recognizing the Many Faces of eBay Transactionsp. 16
Scanning through traditional auctionsp. 16
Homing in on Multiple Item (Dutch) auctionsp. 17
Saving time at auctions with the Buy It Now optionp. 18
Buy it quickly with Fixed Price salesp. 18
Making eBay's Shipping Calculator Figure Your Shipping Costsp. 20
Paying Quickly and Seamlessly through PayPalp. 20
Winning and payingp. 21
Paying for multiple wins from the same sellerp. 21
Paying for items from your My eBay pagep. 22
Technique 3 Bidding to Winp. 23
Snipping Your Bids in the 21st Centuryp. 23
Sniping by hand--the 3-window wayp. 24
Sniping with an online servicep. 24
Bidding to Win at Traditional Auctionsp. 25
Bidding to Win at Multiple Item (Dutch) Auctionsp. 26
Technique 4 Researching to Save Time and Moneyp. 27
Assessing the Seller Before You Shopp. 28
Examining the Seller's Boxp. 28
A Quick Way to Evaluate Feedbackp. 28
Checking Out Current Transactions in the Seller's Recent Ratingsp. 31
Saving Time with Free GutCheck Softwarep. 31
Using a SquareTrade Seal for More Informationp. 33
Finding Discount Pricing on the Webp. 34
Technique 5 Real-World Sourcing Strategies for Your eBay Businessp. 35
Finding Out Where Stores Buy Their Merchandisep. 36
Finding merchandise locallyp. 36
Newspaper auction listingsp. 36
Regional merchandise martsp. 37
Wholesale trade showsp. 39
Figuring Out Who's Who in the Industryp. 40
Technique 6 Qualifying Your Merchandise and Methodsp. 41
Know the Lingo of Merchandisersp. 41
Staying Safe when Buying Liquidationsp. 43
Internet Shopping for Resale Merchandisep. 43
Liquidation.comp. 44
Wholesale Centralp. 44
Big Lots Wholesalep. 44
Dealing with Drop-Shippersp. 45
Finding a good drop-shipperp. 46
Coping with the inevitable "out-of-stock"p. 47
Technique 7 Getting Action When Transactions Go Wrongp. 48
Knowing Fraud When You See Itp. 48
Yikes! You've Spotted the Fraud: What Now?p. 49
Reporting questionable items on eBayp. 49
Taking action if you feel you've been defraudedp. 51
Filing a fraud-protection claim with eBayp. 53
Filing a claim with PayPalp. 53
Getting Outside Helpp. 54
Federal Bureau of Investigation (FBI)p. 54
United States Postal Inspectorp. 54
The Federal Trade Commission (FTC)p. 54
The National Fraud Information Centerp. 54
Part II Selling Shortcutsp. 55
Technique 8 Building Strategies for Your Salesp. 57
Knowing What Day to End an Auctionp. 57
Planning your auction end day by the calendarp. 58
Deciding how many days to run your auctionp. 59
Figuring out what time to start your auctionp. 59
Finding eBay's Soon-to-Be "Hot" Sellersp. 61
Hot on the Home pagep. 61
eBay's Monthly Hot Sellersp. 62
Checking Out the Buzz on Yahoo! and Elsewherep. 62
Technique 9 Setting Profitable Price Pointsp. 64
Keeping an Eye on Where Your Pennies Gop. 64
Minimizing eBay Listing Feesp. 65
Using Reserve Fees to Save Moneyp. 65
Adding Listing Upgradesp. 66
eBay Picture Servicesp. 67
Adding In the Final Value Feesp. 68
PayPal Gets Its Cut of the Actionp. 68
Putting All the Fees Together with FeeFinderp. 69
Forewarned Is Smartp. 70
Researching with eBay PSP Softwarep. 70
Technique 10 Setting Sensible Shipping Costsp. 72
Figuring the Hidden Shipping Costsp. 72
Using a Shipping Calculator in Your Listingsp. 74
Technique 11 Using eBay's Free Listing Tool: Turbo Listerp. 77
Checking the Minimum Requirementsp. 78
Downloading Turbo Listerp. 79
Starting Up Turbo Listerp. 79
Preparing an eBay Listingp. 80
Designing your listingp. 81
Getting down to specificsp. 82
Organizing your listingsp. 83
Uploading items to eBayp. 84
Technique 12 Making Multiple Sales without Multiplying Your Workp. 85
Relisting after a Winp. 85
If at First You Don't Succeedp. 86
Okay, Time to Relistp. 86
Relisting from your My eBay pagep. 87
Relisting from Selling Managerp. 87
Making a Second Chance Offerp. 88
Relisting from Your "Item Did Not Sell" Noticesp. 88
Technique 13 Tracking Your Auction Actionp. 90
Using My eBay to Manage Your Listingsp. 90
Active listingsp. 91
Sold itemsp. 92
Unsold itemsp. 92
Ramping Up with Selling Managerp. 92
First glimpse of Selling Managerp. 92
Pending Listingsp. 93
Active Listingsp. 93
Sold Listingsp. 94
Archived listingsp. 94
Seller Toolsp. 94
Cross-Promotionsp. 94
Technique 14 Boosting Sales through Dynamic Researchp. 95
Knowing What You Get from Sellathon ViewTrackerp. 96
Checking Out Your Datap. 97
Getting Additional Information from Your Listingsp. 99
Part III Prettying Up Your Auctionsp. 101
Technique 15 Getting Great Images for eBayp. 103
Choosing Your Digital Camerap. 103
Choosing digital media--You can have more than onep. 104
Battery life and bargain shoppingp. 104
Scanning for Imagesp. 105
Getting Ready to Take Your Best Shotp. 105
Trudging through the eBay Gallery of Horrorsp. 106
Mistake #1

p. 106

Mistake #2

p. 107

Mistake #3

p. 107

Mistake #4

p. 107

Mistake #5

p. 108

Technique 16 Prepping and Photographing Clothingp. 109
Cleaning and Pressing Essentialsp. 110
Assembling Your Fashion Photo Studiop. 111
Technique 17 Photographing the Tuff Stuff: Coins and Jewelryp. 114
Photographing with Ambient Lightp. 114
Shooting with the Cloud Domep. 115
Tips for Taking Cloud Dome Picturesp. 117
Technique 18 Touching Up Your Photos for eBayp. 118
Viewing Images on a Monitorp. 118
Choosing an Image-Editing Toolp. 119
Getting Your Image eBay-Readyp. 120
Knowing what image elements to editp. 120
Perfecting your picture in Paint Shop Prop. 120
Technique 19 Uploading Your Pictures to a Serverp. 125
Using eBay's Picture Servicesp. 125
Uploading your picturep. 126
Editing a picture on the eBay serverp. 127
Using Your Free ISP Spacep. 127
Obtaining an FTP programp. 127
Uploading your picture to an ISP serverp. 128
Uploading images to AOLp. 129
Technique 20 Listing Touchups and HTML without the Headachesp. 132
Writing Your Title and Descriptionp. 133
All CAPITAL titlesp. 133
Wasted titlesp. 133
Negative commentsp. 134
Getting Friendly with HTMLp. 134
What HTML can dop. 134
How HTML worksp. 135
Using Tablesp. 136
Technique 21 Creating Your Own HTML Templatesp. 139
Setting Up Your Templatesp. 140
Getting CuteHTMLp. 140
Adding text and graphics with CuteHTMLp. 140
Adding HTML formattingp. 141
Getting Quick, Basic Templates Onlinep. 143
Part IV Finishing Off Your Auctionsp. 145
Technique 22 Notifying Winners and Sending Invoicesp. 147
Notifying Winnersp. 147
Thanking them kindlyp. 148
Thanks for the money!p. 149
Auto-sending invoices from Selling Managerp. 149
Sending Out Invoicesp. 150
PayPal invoicingp. 150
eBay invoicingp. 151
Technique 23 Tracking Paymentsp. 153
Tracking Payments through My eBayp. 153
Tracking payments on your My eBay pagep. 154
Tracking payments from eBay's Selling Managerp. 154
Tracking Payment Info with PayPalp. 155
Payment notification via e-mailp. 155
PayPal's Post-Sale Managerp. 155
Technique 24 Tracking Your Shipmentsp. 157
Tracking the Mailp. 157
Tracking with Delivery Confirmationp. 158
Tracking for users of endicia.comp. 158
Finding Out Where the Brown Truck Wentp. 159
Finding Your FedEx Packagep. 160
Technique 25 Leaving Feedback Quickly and Gracefullyp. 161
Using the Feedback Forump. 162
Posting Feedback from Selling Managerp. 163
Entering Feedback from My eBayp. 164
Leaving Feedback from an End of Transaction E-mailp. 164
Technique 26 Downloading Your eBay Sales Reportsp. 165
eBay Selling Manager's Reportsp. 165
Customizing a Works or Excel Spreadsheetp. 168
Your eBay Stores Sales Reportsp. 169
Technique 27 Reporting Failed Transactions to eBayp. 170
Knowing When a Transaction Has Gone Wrongp. 170
Filing a Non-Paying Buyer Alertp. 171
The Next Step: Your Final Value Fee Creditp. 172
Part V Operating Efficiently with PayPalp. 173
Technique 28 Understanding PayPal Accounts and Optionsp. 175
Here Comes eBayp. 175
Understanding How PayPal Worksp. 176
Sending money through PayPalp. 176
Figuring out the payment typesp. 176
PayPal's Protection Plansp. 177
PayPal Buyer Protectionp. 177
PayPal Seller Protectionp. 178
Getting qualified for a Protection Shieldp. 179
Comprehending PayPal's Accountsp. 180
PayPal Personal Accountp. 180
Business and Premier Accountsp. 180
Technique 29 Generating Income from Your Web Site with PayPalp. 181
Making the PayPal Payment Option Available on Your Sitep. 181
Creating a button from the PayPal Web sitep. 182
Setting up your payment pagep. 183
Coding for Do-It-Yourselfersp. 184
Paypal coding--the stripped-down versionp. 184
PayPal coding with all the bells and whistlesp. 185
Adding a PayPal Buy Now Button to Your AOL Hometown Pagep. 186
Technique 30 Downloading Your Payment History from PayPalp. 187
PayPal's Downloadable Reportsp. 187
Starting the Download from PayPalp. 188
Customizing your Downloadp. 188
Doing the Actual Download (Finally!)p. 190
Saving and Editing Your Reportsp. 190
Technique 31 Arranging Shipping Directly through PayPalp. 192
Shipping Directly from PayPalp. 192
PayPal Shipping with the USPSp. 193
Shipping with UPSp. 195
Technique 32 Expanding Your Business with PayPal Shops and Toolsp. 197
Joining PayPal Shopsp. 197
Your PayPal Seller Reputation numberp. 197
PayPal Shopping invitationsp. 198
Featured Shop considerationp. 199
Site statisticsp. 200
Spending Your PayPal Balance with a Virtual MasterCardp. 200
Cashing In on the PayPal Referral Programp. 201
Technique 33 Using PayPal's Little-Known Toolsp. 202
PayPal's Merchant Toolsp. 203
Using the Post-Sale Managerp. 204
Updating Payment Statusp. 205
Using search filtersp. 206
Taking Advantage of the Outlook Payment Request Wizardp. 206
Part VI Shipping Made Simplep. 209
Technique 34 Selecting the Best Packing Materialsp. 211
Using Void Fillp. 212
Air packing pillowsp. 212
Plentiful packing peanutsp. 212
Bubble wrapping by the rollp. 213
Plain old white newsprintp. 213
Mailing Envelopesp. 213
Getting It Boxedp. 215
Buying in bulkp. 215
Buying boxes on eBayp. 215
Free Priority Mail boxesp. 215
Technique 35 Picking the Right Shipperp. 216
Meeting the Front Linep. 216
Location, Location, Locationp. 217
Compare the Costsp. 218
Technique 36 Shipping with the U.S. Postal Servicep. 219
Understanding the Costsp. 220
Getting Free Delivery Confirmationsp. 220
Online Delivery Confirmation Servicesp. 221
Print Your Own Postage and Get Free Confirmationsp. 221
Mechanizing Your Shippingp. 222
Getting Free Package Pickup from the Post Officep. 223
Private Postal Package Insurancep. 223
Technique 37 Getting Brown with United Parcel Servicep. 225
Using UPS Todayp. 225
Timing your shipmentsp. 226
Comparing the costsp. 227
Checking Out UPS Ratesp. 227
Saving Big Money with Package Pickupp. 228
Technique 38 Absolutely, Positively FedExp. 229
Saving by Shipping with FedEx Groundp. 230
Signing up with FedExp. 230
Saving on your shipping costsp. 231
Shipping Your Packages Onlinep. 232
Technique 39 Insuring Against the Worstp. 234
Self-Insuring Your Itemsp. 234
Insuring through the Major Carriersp. 235
Getting Private Shipping Insurancep. 235
Technique 40 Making a Claim When Shipping Goes Badp. 237
Mistyping Addresses Means Losing Parcelsp. 237
Making a Claim with the Post Officep. 239
Filing a Claim with UPSp. 240
Filing with FedExp. 241
Part VII Working the eBay Communityp. 243
Technique 41 Opening an eBay Storep. 245
Making the "Store" Decisionp. 246
Choosing between store typesp. 246
Knowing the fee structurep. 247
Setting Up Your Storep. 248
Setting up your store contentp. 249
Designing your store's "look"p. 250
Designing a custom store home pagep. 252
Technique 42 Building Your Reputation by Becoming a PowerSellerp. 253
PowerSeller Tiersp. 254
Benefiting from the Programp. 254
Technique 43 Becoming an eBay Trading Assistantp. 255
Becoming a Trading Assistantp. 255
Promoting Your Businessp. 257
Adding the Trading Assistant logo to your eBay listingsp. 257
Posting flyersp. 258
Handling Your Business Professionallyp. 259
Technique 44 Getting the Stamp of Approval from SquareTradep. 261
SquareTrade Stretches Beyond eBayp. 261
Making SquareTrade Work for Youp. 262
Getting Your Own Sealp. 264
Technique 45 Meeting Other eBayersp. 266
Navigating the eBay Communityp. 266
Participating in talkp. 267
Checking out what's newsp. 268
Understanding the differences in posting between the boardsp. 268
Visiting the eventsp. 269
Joining a Groupp. 270
Part VIII Running an Efficient Back Officep. 271
Technique 46 Going Legit with Your Businessp. 273
Giving Your Business a Namep. 273
Deciding Your Business Structurep. 274
Sole proprietorshipp. 274
Partnershipp. 274
Corporationp. 275
Limited liability company (LLC)p. 275
Joining the Fedsp. 276
City and State Business Licensesp. 276
Technique 47 Simplifying Your Bookkeepingp. 279
Dealing with a Professionalp. 279
Keeping Your Books Accuratelyp. 280
Using QuickBooks in your eBay businessp. 281
Posting sales in QuickBooks the easy wayp. 282
Technique 48 Monitoring Your Financial Reportsp. 284
De-bewildering Your Balance Sheetp. 285
Tracking Your Accounts Payablep. 285
Knowing Your Sales Tax Liabilityp. 285
Analyzing Your Profit & Loss Statementp. 286
Technique 49 Keeping Your Records and Data Safep. 288
Backing Up Your Data--Just Do It!p. 289
Saving Your Business Recordsp. 289
Knowing How Long to Keep Your Paperworkp. 290
Technique 50 Avoiding Sick Days by Staying Healthyp. 291
Keeping Your Eyes Clearp. 291
Watching Your Backp. 292
Practicing Safe Mousingp. 292
Technique 51 Overcoming Accessibility Challengesp. 295
Helping Others through DOUAp. 296
Setting Up Windows for Easier Accessibilityp. 297
Finding Tools to Meet the Challengep. 298
Part IX Acting Like a CEOp. 299
Technique 52 Building Business Buying Plansp. 301
Understanding the Six-Month Merchandise Planp. 301
Getting the Datap. 302
Formulas That Calculate Your Datap. 302
Technique 53 Knowing Your Customersp. 304
Marketing to the Generationsp. 304
Technique 54 Marketing Your eBay Listingsp. 307
eBay Cross-Promotionsp. 307
Smart cross-promotingp. 308
Setting up cross-promotionsp. 308
Checking the status of your cross-promotionsp. 309
Editing your individual itemsp. 310
Using an eBay Marketplacep. 311
Technique 55 Using Google to Build Your Businessp. 313
Finding Out What the Zeitgeist Isp. 313
Catching Attention for Your eBay Store on Googlep. 315
Get Found in a Hurry with AdWordsp. 316
Technique 56 Bonding Your Sales: Raising Bids and GSMp. 318
Learning About Bondingp. 319
Seller Bonding on eBayp. 319
Bonding itemsp. 320
What happens when something goes wrong?p. 321
Technique 57 Flying Your Banner on eBayp. 322
Getting the Click-Throughsp. 322
Making Your Bannerp. 323
Making your ownp. 323
Finding someone to make itp. 323
Designing to eBay stylep. 324
Setting Up Your Banner Campaignp. 324
Signing upp. 324
Playing the linksp. 325
Targeting with keywords and phrasesp. 325
Bidding for exposurep. 326
Uploading your bannerp. 326
Paying for your campaignp. 327
Technique 58 Co-oping with eBay to Lower Advertising Costsp. 328
Getting In on the Goldp. 329
How much will eBay pay?p. 329
How do you get your money?p. 330
Advertising Basics: Choosing Where to Run Your Adp. 330
Creating Your Adp. 331
Part X The Scary (or Fun) Stuffp. 333
Technique 59 Raising Money for Your Favorite Charityp. 335
Finding Out About Giving Worksp. 335
Starting Small and Buyingp. 336
Raising Money for the Little Guyp. 337
Getting Your Nonprofit on the Listp. 337
Technique 60 Organizing with Auction Management Toolsp. 340
Choosing Your Auction Management Toolsp. 340
Looking for the Essential Featuresp. 341
Exploring the Advanced Featuresp. 342
Technique 61 Networking Your Officep. 344
Using a Powerline Networkp. 344
Going Wirelessp. 346
The types of wirelessp. 346
Setting up your wireless networkp. 347
Using a Hybrid Networkp. 347
Technique 62 Keeping Kosher: Staying Away from Spamp. 348
Keeping Your E-mail Address Quietp. 349
Recognizing Spamp. 349
Finding spam before it finds youp. 349
Checking out nefarious e-mailp. 350
Fighting Back!p. 351
Technique 63 Keeping Password Accounts Securep. 353
Reporting Messed-Up Accountsp. 353
Choosing a Good Secret Questionp. 355
Selecting a Good Passwordp. 356
Technique 64 Letting the World Know All About You, er, Mep. 358
Getting Your About Me Pagep. 358
Setting up the pagep. 359
Using little-known, eBay-unique HTML tagsp. 360
Checking Out Some Pros!p. 361
marsha_cp. 361
cosmiquemuffinp. 361
preservationpublishingp. 362
listingroverp. 362
aunt*pattip. 363
Shoetimep. 363
noblespiritp. 363
Technique 65 Glossary of eBay Sellers' Business Termsp. 364
Indexp. 371