Cover image for Web-based human resources: the technologies and trends are transforming HR
Title:
Web-based human resources: the technologies and trends are transforming HR
Publication Information:
New York, NY: McGraw-Hill Companies, 2001
ISBN:
9780071365154
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30000005196468 HF5549.A27 W43 2001 Open Access Book Book
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Summary

Summary

Today's Human Resources function is being transformed by the Web. Web-Based Human Resources shows HR professionals how to use online technologies to offer more services to more employees at a lower cost. It offers concrete tips on which approaches are most effective in small, medium, and large organizations; provides a framework for transforming HR from a support function to one centered on organization-wide productivity and learning; and explains all the key web technologies and trends that are changing the HR function--for the better!


Author Notes

Al Walker is a senior fellow at Towers Perrin, one of the world's largest human resources consulting firms. Walker is the Global Thought Leader and leading technologist of the human resource administration group in the Technology Solutions practice at Towers Perrin, which specializes in the application of technology to HR and management functions and examines new organizational models for more effective and efficient HR delivery. The author of over 30 articles on HR-related topics, Walker also serves on the editorial board of several leading HR journals.


Table of Contents

Steve FeinAlfred J. WalkerAlfred J. WalkerRobert Zampetti and Lynn AdamsonLynn Adamson and Robert ZampettiJoanne DietchDavid CohenElaine M. EvansDiane Gherson and Allen P. JacksonJoseph GibbonsJack Borbely and Stephen J. GouldJennifer LegoBrian D. BeattyLori G. Lanzelotti and Alfred J. Walker and J. Alec WilderJohn G. KellyJoseph BenderStephen C. Brescia and April E. HartnessThomas KeeblerCynthia DeFidelto and Iain Slater
Prefacep. vii
Contributorsp. xi
Introduction: How the Web and Other Key Trends Are Changing Human Resourcesp. xiii
Part I Web-Based HR: What it Looks Like
Chapter 1 Best Practices in HR Technologyp. 1
Chapter 2 Web-Based Employee Self-Service: A Win-Win Proposition for Organizations and Employeesp. 15
Chapter 3 Web-Based Manager Self-Service: Adding Value to the Workp. 24
Chapter 4 Web-Delivered Employee Benefits: From "Why?" To "Wow!"p. 36
Chapter 5 Web-Based Recruiting and Staffingp. 52
Chapter 6 Internet-Age Performance Management: Lessons From High-Performing Organizationsp. 65
Chapter 7 Web-Based Compensation Planningp. 83
Chapter 8 Technology and Employee Developmentp. 96
Chapter 9 Implementing Web-Based Knowledge Managementp. 111
Part II Designing and Implementing Web-Based HR
Chapter 10 Creating a Business Case for Your Organization's Web-Based HR Initiativep. 131
Chapter 11 A Framework for Transforming Your HR Functionp. 150
Chapter 12 Planning Your HR Technology Strategy and Web Architecturep. 173
Chapter 13 Workflow Software: A Key Driver Behind HR Self-Servicep. 195
Chapter 14 HR Service Centers: The Human Element Behind the Technologyp. 212
Chapter 15 How to Implement an HR Service Center: The Technologies and Staff Neededp. 226
Part III Other Key Trends and Technologies Changing HR
Chapter 16 HR Outsourcing in the Internet Erap. 259
Chapter 17 Web-Based HR in an International Settingp. 277
Indexp. 295