Cover image for The big book of marketing : lessons and best practices from the world's greatest companies
Title:
The big book of marketing : lessons and best practices from the world's greatest companies
Publication Information:
New York : McGraw-Hill, c2010
Physical Description:
xv, 464 p. : ill. ; 24 cm.
ISBN:
9780071621250
Added Author:

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30000010253397 HF5415 B54 2010 Open Access Book Book
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Summary

Summary

"A real world tool for helping develop effectivemarketing strategies and plans." -- Dennis Dunlap, Chief Executive Officer, American Marketing Association

"For beginners and professionals in search of answers." -- Stephen Joel Trachtenberg, President Emeritus and University Professor of Public Service, The George Washington University

"A 'must read' for every business major and corporate executive." -- Clarence Brown, former Acting Secretary, U.S. Department of Commerce

The Biggest Companies. The Boldest Campaigns.
THE BEST INSIDER'S GUIDE ON THE MARKET.

The most comprehensive book of its kind, The Big Book of Marketing is the definitive resource for marketing your business in the twenty-first century. Each chapter covers a fundamental aspect of the marketing process, broken down and analyzed by the greatest minds in marketing today. For the first time ever, 110 experts from the world's most successful companies reveal their step-by-step strategies, proven marketing tools, and tricks of the trade--fascinating, exclusive, real-world case studies from an all-star roster of companies, including:

ACNielsen * Alcoa * American Express * Amtrak * Antimicrobial * Technologies Group * APL Logistics * Arnold * AT&T * Atlas Air * Bloomingdale's * BNSF * Boeing * Bristol-Myers Squibb * Burson-Marsteller * BzzAgent * Caraustar * Cargill * Carnival * Coldwell Banker * Colgate-Palmolive * Colonial Pipeline * Con-way * Costco * Dean Foods * Discovery Communications * Draftfcb * DSC Logistics * DuPont * Edelman * ExxonMobil * Fabri-Kal * FedEx Trade Networks * Fleishman-Hillard * Ford * Frito-Lay * GE * Greyhound * Hair Cuttery * Hilton * HOLT CAT * IBM * Ingram Barge * Ingram Micro * International Paper * John Deere * Kimberly-Clark * Kodak * Kraft * L.L.Bean * Landor * Long Island Rail Road * Lulu.com * Mars * MCC * McCann * McDonald's * McKesson * Nationals * NCR * New York Times * Nordstrom * Ogilvy Action * OHL * 1-800Flowers.com * Overseas Shipholding Group * Owens Illinois * P & G * Papa John's * Paramount Pictures * Patagonia * PepsiCo * Pfizer * Porter Novelli * RAPP * Ritz-Carlton * Safeway * Saks Fifth Avenue * Sara Lee * SC Johnson * Sealed Air * Sears * Silgan * Skyhook * Snap-on Tools * Southwest * Sports and Leisure * ResearchGroup * Staples * Stoner * Supervalu * Synovate * Tanimura & Antle * TBWA * Tenet Healthcare * Texas Instruments * 3M * ToysRUs * Trader Joe's * Tupperware * Under Armour * United Airlines * United Stationers * Verizon * VISA * Weyerhaeuser * Wilson Sporting Goods * Wunderman * Xerox * Y&R * Zappos.com

No matter what business you're in--from retail and manufacturing to service and nonprofit-- The Big Book of Marketing offers the most practical, hands-on advice you'll ever find . . . from the best in the business.

Anthony G. Bennett taught marketing at Georgetown University. With three decades of experience in the field, he has held a variety of key marketing positions at Fortune 500 companies, including AT&T and others. He resides in McLean, Virginia.


Author Notes

Anthony G. Bennett has worked as amarketing and sales executive at several Fortune 100 companies.He teaches marketing at Georgetown University.


Table of Contents

1 Marketing Introduction
2 Marketing Planning
3 Marketing Research
4 Consumer Purchasing Behavior
5 Organizational Purchasing Behavior
6 Demand Promotion Management
7 Selling and Sales Management
8 Advertising
9 Public Relations
10 Promotional Marketing
11 Direct Marketing
12 Product Management
13 Product Packaging
14 Product Pricing
15 Product Quality
16 Supply Chain Management
17 Wholesaling
18 Warehousing
19 Transportation
20 Retailing
21 Legal/Ethics/Social Responsibility
22 Environment
23 International Case Study
24 Financing the Marketing Plan