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1. 
Cover image for Investigating personality and communication strategies used by ESL learners
2. 
Cover image for Investigating personality and communication strategies used by ESL learners
3. 
Cover image for I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps
4. 
Cover image for Dealing with difficult people : how to deal with nasty customers demanding bosses and annoying co-workers
5. 
Cover image for Managing difficult interactions : expert solutions to everyday challenges
6. 
Cover image for Reaching out : interpersonal effectiveness and self-actualization
7. 
Cover image for Kajian tentang konflik kerja - keluarga dengan komitmen pekerja di Idemitsu SM (Malaysia) sendirian Berhad, Pasir Gudang
8. 
Cover image for Emotional vampires : dealing with the people who drain you dry
9. 
Cover image for Kemahiran interpersonal untuk guru bestari
10. 
Cover image for Kemahiran interpersonal untuk guru
11. 
Cover image for How to disagree without being disagreeable : getting your point across with the gentle art of verbal self-defence
12. 
Cover image for Reaching out : interpersonal effectiveness and self-actualization