Dinasour brains: dealing with all those impossible people at work

Title:

Personal Author:

Bernstein, Albert J.

Publication Information:

New York: John Wiley, 1989

ISBN:

9780471618089

Subject Term:

Human resources management

Interpersonal relations

Added Author:

Rozen, Sydney Craft

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000001749773	HF5549 B47 1989	Open Access Book	Book	Searching... Unknown

This book will help you deal with your employees and co-workers by giving you the keys to understanding the way their brains--and yours--work. Using the metaphor of the dinosaur brain, the authors detail a whole range of human responses dictated by a part of the human brain sometimes beyond our control. They then show you what to expect from that part of the brain and how to be prepared for it, including such problems as turf battles, reflexive competitiveness, and office courtship. Outlines the rules of ^lizard logic, and how to use them to your advantage.

Author Notes

Albert J. Bernstein, Ph.D., is a clinical psychologist and business consultant
Sydney Craft Rozen is a writer and editor based in Bothell, Washington

Reviews 1

Library Journal Review

This book deals with irrational thinking and unconscious motivation at the office--``because people at work aren't always the rational creatures that other management books talk about.'' The authors cover basic personnel management theory and argue that people's irrational and emotional acts are based on primitive fight, flight, and fright responses--all part of the ``dinosaur brain.'' They identify situations when such behavior is taking place and offer suggestions for what to do when coworkers behave in this manner. Although the basic information may be available in other sources, it is presented clearly and with the right amount of humor in this book. Recommended for all business collections.-- Michael Kathman, St. John's Univ., Collegeville, Minn. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Introduction	p. xi
Part I What Is the Dinosaur Brain?	p. 1
Chapter 1 The Dinosaur Brain and Lizard Logic	p. 3
Chapter 2 How the Dinosaur Brain Works	p. 9
Part II The Rules of Lizard Logic	p. 15
Chapter 3 Get It Now!	p. 17
Chapter 4 The Triple F Response: Fight, Flight or Fright	p. 27
Chapter 5 Be Dominant!	p. 37
Chapter 6 Defend the Territory!	p. 45
Chapter 7 Get the Mate!	p. 57
Chapter 8 If It Hurts, Hiss!	p. 67
Chapter 9 Like Me, Good; Not Like Me, Bad	p. 77
Part III Using Lizard Logic	p. 87
Chapter 10 Avoiding the Reptile Response	p. 89
Chapter 11 Bad Moods and Internal Television	p. 95
Chapter 12 Irritability	p. 99
Chapter 13 Manipulation	p. 107
Chapter 14 The Positive Uses of Anger	p. 119
Chapter 15 Angry Clients	p. 125
Chapter 16 The Customer Service Model	p. 131
Chapter 17 Motivating Yourself and Your Employees	p. 135
Chapter 18 Stress Is Not the Enemy	p. 141
Chapter 19 Is Your Mind Out of Shape?	p. 147
Chapter 20 Long-Term Planning	p. 151
Chapter 21 Making Waves	p. 157
Chapter 22 It's Lonely at the Top	p. 165
Chapter 23 The Captain Kirk Management Style	p. 171
Chapter 24 The Mentor Relationship	p. 173
Chapter 25 Why People Get Involved in Office Romances	p. 181
Chapter 26 How to Save Yourself If Your Company Is "One Big Happy Family"	p. 187
Chapter 27 Corporate Juvenile Delinquents	p. 197
Chapter 28 Dealing with Old Dinosaurs	p. 207
Chapter 29 Labor and Management	p. 215
Chapter 30 The Customer from Outer Space	p. 221
Chapter 31 Gravity	p. 225
Chapter 32 Habit and Ritual	p. 229
Chapter 33 Management by Mind-Reading: The Case Against Bad Attitude	p. 237
Chapter 34 How to Make Your Colleagues Mad at You	p. 241
Afterword	p. 247
Suggested Readings	p. 249
Index	p. 251

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Summary

Summary

Author Notes

Reviews 1

Library Journal Review

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