Skip to:Content
|
Bottom
Cover image for Voice of diversity : real people talk about problems and solutions in a workplace where everyone is not alike
Title:
Voice of diversity : real people talk about problems and solutions in a workplace where everyone is not alike
Personal Author:
Publication Information:
New York : Amacom, 1994
ISBN:
9780814402177
Added Author:

Available:*

Library
Item Barcode
Call Number
Material Type
Item Category 1
Status
Searching...
30000004919597 HF5549.5.M5 B55 1994 Open Access Book Book
Searching...
Searching...
30000004901389 HF5549.5.M5 B55 1994 Open Access Book Book
Searching...

On Order

Summary

Summary

The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult. Featuring ""voices"" (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the ""voices,"" readers will learn tounderstand what it means to be ""the other"" and so improve communication, morale, and productivity. The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides: (1) background on the culture and values of that group (2) honest comments from members of the group and a synthesis of the group's most common problems (3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers (4) explanations of what went wrong in each situation and how to correct it Many people want to communicate with others, but don't know how. Voices will help them understand diversity not as an academic concept, but as a human reality." "


Author Notes

RENEE BLANK (New York, NY) and SANDRA SLIPP, Ph.D. (Englewood, NJ) are management and intergroup relations specialists. They are principals of their own consulting firm, OPT Associates, with clients such as Chemical Bank, A&P, the IRS, and Ortho Pharmaceuticals. They've written more than 50 training manuals and designed many role-playing situations and video scripts.


Reviews 1

Choice Review

Voices of Diversity is a good choice for readers who are eager to learn about the fundamentals of valuing diversity but know little about it. The authors begin with their perception of the changing workplace, which is followed by the heart of the book--overviews of nine diverse ethnic and cultural groups, e.g., African Americans, Asian Americans, Latinos, recent immigrants, baby-bust and older workers, and gays and lesbians. For each of these groups the authors provide current demographic data, trends, and cultural facts. The authors supplement each overview with a page or two of individual quotes from members of each group, and a short case study. Suggestions for promoting better understanding and communication amongst diverse employees appear later in the book, along with specific advice to managers on how to effectively manage, in the words of the subtitle, "in a workplace where everyone is not alike." General readers; undergraduate and graduate. S. D. Goldberg; University of New Haven


Go to:Top of Page