Cover image for The performance imperative : strategies for enhancing workforce effectiveness
Title:
The performance imperative : strategies for enhancing workforce effectiveness
Publication Information:
San Francisco : Jossey-Bass Pub., 1995
ISBN:
9780787900854

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30000003368374 HD56 P46 1995 Open Access Book Book
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Summary

Summary

This book brings together a wide range of innovative techniques and approaches for increasing people's effectiveness at work--from performance measurement to gainsharing systems. The Performance Imperative offers an integrated, multidisciplinary approach to improving effectiveness in the workplace, drawing on the expertise of the leading thinkers and practitioners in the field--including Edward E. Lawler III on challenges to organizational effectiveness, Phillip B. Crosby on quality management, Susan A. Mohrman on designing work teams, and Jennifer Jarratt and Joseph F. Coates on the new role of human resources in improving organization and human performance.


Author Notes

HOWARD RISHER is a principal in the compensation services department of Godwins Inc. CHARLES H. FAY is associate professor of Industrial Relations and Human Resources at the Institute of Management and Labor Relations, Rutgers University.


Reviews 1

Library Journal Review

In 20 chapters, this collection provides an overview of the major issues affecting today's workforce. Risher (a principal of a consulting firm) and Fay (human resource management, Rutgers Univ.) divide these chapters into seven major sections: emerging trends in the workforce, workforce organization, leadership, management systems, pay and incentives, labor-management relations, and the future of the workforce. The authors of the individual chapters include a wide variety of both human resource specialists and academics. Most of the chapters include background information and techniques and approaches for increasing worker effectiveness. Though the editors include many of the major topics associated with workforce productivity, there is only a brief mention of the role of demographics, including diversity, gender, and family life issues. Nevertheless, the various viewpoints and approaches covered will be of great interest and use to both managers and human resources personnel. Recommended for public libraries.‘Gary W. White, Pennsylvania State Univ., Harrisburg (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.


Table of Contents

1 Raising the Bar: Strategies for Achieving High PerformanceHoward Risher and Charles Fay)
Part 1 Understanding the Emerging World of Work
2 The Changing Nature of WorkCharles Fay
3 Organizational Effectiveness: The New Realities and ChallengesEdward E. Lawler III
4 Supporting the Transition: A Redefined Role for Human ResourcesJennifer Jarratt and Joseph F. Coates
Part 2 Organizing for High Performance
5 Moving Toward the Virtual WorkplaceN. Fredric Crandall and Mark J. Wallace, Jr.
6 Reengineering: Improving Productivity Through Business Process RedesignAlfred J. Walker
7 Integrating People and Technology: Socio-Technical Perspectives on the Structure of WorkStuart S. Winby
Part 3 Providing Effective Leadership
8 Creating a High-Performance Climate: A CEO2s PerspectiveIrvine O. Hockaday, Jr.
9 Championing the Successful Quality EffortRichard C. Whitley
10 Quality Management in the Real WorldPhillip B. Crosby
Part 4 Developing High-Performance Management Systems
11 Linking Business Strategy, Unit Goals, and Performance Management SystemsCraig Eric Schneier
12 Designing Work Teams to Fit the OrganizationSusan Albers Mohrman
13 Using Measurement to Reinforce StrategyCarl G. Thor
Part 5 Linking the Reward System to High Performance
14 Base Pay: Rethinking the Basic FrameworkHoward Risher
15 Developmental Pay: Aligning Employee Capabilities with Business NeedsRichard W. Beatty and Boris Dimitroff and Dennis O2Neill
16 Group Incentives: Improving Performance Through Shared Goals and RewardsJohn G. Belcher
17 Rewarding Special Performance: Low-Cost, High-Impact AwardsJerry McAdams
Part 6 Moving Beyond Confrontational Labor/Management Relations
18 Legal Aspects of Employee ParticipationJames R. Redeker and Daniel P. O2Meara
19 Making Everyone a Stakeholder: Strategies for Addressing Conflicting NeedsLynn R. Williams
Part 7 Next Steps
20 Managing Employees as a Source of Competitive AdvantageHoward Risher and Charles Fay