Cover image for eXtreme project management : using leadership, principles, and tools to deliver value in the face of volatility
Title:
eXtreme project management : using leadership, principles, and tools to deliver value in the face of volatility
Personal Author:
Series:
The Jossey-Bass business & management series
Publication Information:
San Francisco, Calif. : Jossey-Bass, 2004
ISBN:
9780787974091

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30000004992339 HD69.P75 D42 2004 Open Access Book Book
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Summary

Summary

Today's new breed, eXtreme projects are different. They feature high speed, high change, high complexity, high risk, and high stress. While traditional projects follow the classic model of ready, aim, fire, eXtreme project managers succeed by shooting the gun and then redirecting the bullet while not loosing sight of their moving target. eXtreme Project Management provides a practical guide for leaders working under high risk and high pressure while producing the desired bottom-line results. Based on Doug DeCarlo's extensive experience in working with more than 250 project teams, his eXtreme project management model is built around an integrated set of principles, values, skills, tools, and practices proven to consistently work under conditions of rapid change and uncertainty. eXtreme project management is based on the premise that you don't manage the unknown the same way you manage the known. It's a people-centric approach to high performance that makes quality of life a fundamental part of the project venture.


Author Notes

Doug DeCarlo is principal of the Doug DeCarlo Group. His work has earned him international recognition as a consultant, motivational keynote speaker, trainer, coach, facilitator, and columnist. He often uses percussion instruments in his presentations to illustrate the dynamics of eXtreme projects.


Table of Contents

James P. LewisRobert K. Wysocki
Forewordp. xv
Preface: Out of the Darknessp. xix
Acknowledgmentsp. xxix
The Authorp. xxxiii
Introduction: Into the Lightp. 1
How eXtreme Projects Are Differentp. 4
Ready, Fire, Aimp. 6
How eXtreme Project Management Is Differentp. 7
Changing the Paradigmp. 9
Part 1 The New Realityp. 13
1 Developing a Quantum Mind-Set for an eXtreme Realityp. 15
Is There a Method to Your Madness?p. 17
Linear Lunacyp. 18
Newtonian Neurosis and the eXtreme Project Managerp. 19
Self-Diagnostic Toolp. 21
Do You Walk Your Talk?p. 24
It's Jazz, Not Classical Musicp. 24
Toward Peaceful Coexistencep. 25
Conclusionp. 26
2 The eXtreme Model for Successp. 28
Two Keys to Successp. 28
What Is a Project? A New Definitionp. 30
What Is Project Management? A New Definitionp. 32
What Is an eXtreme Project?p. 34
What Is eXtreme Project Management?p. 34
How Is Success Measured on an eXtreme Project?p. 36
Who Holds a Stake in Success?p. 37
What Are the Elements of the eXtreme Model for Success?p. 39
Putting in Place the Skills, Tools, and Environment to Succeed: The 5 Critical Success Factorsp. 43
Part 2 Leadership Skills for an eXtreme Worldp. 47
3 Leadership Begins with Self-Masteryp. 51
The Project-Crazy Organizationp. 52
The Formula for Self-Miseryp. 53
The Formula for Self-Masteryp. 57
Taking It to a Higher Courtp. 70
4 The eXtreme Project Manager's Leadership Rolep. 75
The eXtreme Project Manager's Rolep. 76
Stakeholders: The eXtreme Project Management Contextp. 83
Your Role as Process Leaderp. 89
Nine Reasons That eXtreme Project Managers Failp. 97
You Are More Powerful Than You May Realizep. 99
When Commitment Is Not Obtainablep. 102
5 Principles, Values, and Interpersonal Skills for Leadingp. 105
The 4 Accelerators: How to Unleash Motivation and Innovationp. 106
The 10 Shared Values: How to Establish the Trust and Confidence to Succeedp. 111
The 4 Business Questions: How to Ensure the Customer Receives Value Each Step of the Wayp. 115
Developing Interpersonal Skills for an eXtreme Worldp. 117
Principles of Effective Communicationp. 122
How to Negotiatep. 127
How to Resolve Conflictp. 138
When All Else Failsp. 140
6 Leading the eXtreme Teamp. 143
Process Valuesp. 144
Characteristics of Teamsp. 146
Establishing the Core Teamp. 147
Creating the Conditions for Successful Teamworkp. 155
The Keys to Running Productive Meetingsp. 166
Facilitation Skillsp. 170
Decision Making and Problem Solvingp. 174
How to Earn the Right to Lead the Processp. 179
7 eXtreme Stakeholder Managementp. 185
The Stakeholder Challengep. 186
Business Valuesp. 188
The Stakeholder Universep. 190
Managing Your Stakeholdersp. 195
The Role of the Steering Committeep. 206
How to Combat the Phantom Approval Virusp. 207
Managing Change: You've Built It, But Will They Come?p. 208
Business Question 4: Is It Worth It to You?p. 215
Part 3 The Flexible Project Modelp. 217
8 Visionate: Capturing the Sponsor's Visionp. 223
Getting Answers to Business Question 1: Who Needs What and Why?p. 224
The First Sponsor Meetingp. 228
Beginning Work on the Project Prospectusp. 237
The Second Sponsor Meetingp. 244
9 Visionate: Establishing the Collective Visionp. 251
Preparing for the Third Sponsor Meetingp. 252
Go or No Go: The Third Meeting with the Sponsorp. 260
Getting Ready for the Scoping Meetingp. 267
Conducting the Scoping Meetingp. 271
After the Meetingp. 283
10 Speculate: The Planning Meetingp. 295
Preparing for the Planning Meetingp. 297
The Twelve-Step Planning Meeting Processp. 297
11 Speculate: Postplanning Workp. 329
Assessing the Project Management Infrastructurep. 331
Estimating Financial Requirementsp. 332
12 Innovate: Learning by Doingp. 343
The Underlying Dynamicsp. 344
Time Boxingp. 347
Applying the SCORE Modelp. 349
The Goal of the Innovation Cyclep. 360
13 Reevaluate: Deciding the Project's Futurep. 369
What Reevaluate Is Notp. 372
The Reevaluate Processp. 372
14 Disseminate: Harvesting the Payoffp. 391
What Happened to Business Question 4: Is It Worth It?p. 394
The Turnover Pointp. 396
The Stabilization Periodp. 397
The Project Review Meetingp. 397
Benefits Realizationp. 400
Part 4 Managing the Project Environmentp. 411
15 Real-Time Communicationp. 415
What Are the Basic Communications Needs of Stakeholders?p. 418
What Are the Hallmarks of a Viable Real-Time Communications System?p. 420
What Specific Real-Time Features Do You Need?p. 422
Where Do You Find Affordable, Quick-Start Solutions?p. 424
What Are the Technical Considerations for Planning and Running Virtual Meetings?p. 428
What Do You Need to Know in Planning and Running Web Conferences?p. 431
What's the Big Trap to Watch Out For?p. 432
16 Agile Organization: A Senior Management Briefingp. 435
The New Dynamics of Projectsp. 437
How Top Managers Can Undermine Effective Project Managementp. 439
The Role of the Project Sponsorp. 441
Becoming an Agile Organization: Best and Worst Practicesp. 444
Landing on Common Groundp. 456
Making the Transitionp. 458
The World Is Only Going to Become More eXtremep. 459
Afterwordp. 461
eXtreme Tools and Techniquesp. 465
Self-Mastery Tools and Techniquesp. 466
Interpersonal Tools and Techniquesp. 480
Facilitation Skillsp. 487
Project Management Toolsp. 493
Referencesp. 497
Indexp. 501