Terence T. Burton, President, Center for Excellence in Operations, Inc., has over thirty years of experience in manufacturing, quality assurance, engineering, materials management, purchasing, distribution, and management consulting. Terry holds a BS and MS in Industrial Engineering from the University of New Haven and an MBA from Boston University. He is a certified Six Sigma Black Belt, a national LEAN SIG Chairman and a CPIM certified member of APICS, and a frequent instructor/educator and speaker at various industry events. Terry has hundreds of published articles to his credit on Lean, Six Sigma, Supply Chain, and Accelerated Product Development and is the author of four books by Prentice-Hall and Harcourt Brace.Steven M. Boeder is currently Plant Manager at Traex Company, Unit of Libbey, Inc. Steve has over twenty-two years of experience in production, materials management, purchasing, quality, and information technology. Steve has extensive implementation experience in Lean Manufacturing, and serves as a frequent instructor on the subject at the University of Wisconsin's Management Institute. He holds a BS in Business Administration from the University of Wisconsin, an MBA from Edgewood College, and is a CPIM and CIRM certified member of APICS and AME. He has also served as National LEAN SIG Chairman of APICS.