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1. 
Cover image for Do the right thing : how dedicated employees create loyal customers and large profits
2. 
Cover image for The southwest airlines way : using the power of relationships to achieve high performance
3. 
Cover image for An introduction to airline economics
4. 
Cover image for Air transport networks : theory and policy implications
5. 
Cover image for Nuts! : Southwest Airlines' crazy recipe for business and personal success
6. 
Cover image for An introduction to airline economics