Title:
Qualitative case studies on implementation of enterprise wide systems
Publication Information:
Hershey, Pa. : Idea Group Publishing, 2005
ISBN:
9781591404477
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010082523 | TS155 Q34 2005 | Open Access Book | Book | Searching... |
Searching... | 30000004995720 | TS155 Q34 2005 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
The book brings together recent qualitative research studies in enterprise-wide implementations. The collection is useful as a teaching case for academia, a student reference and also for academics, researchers and IT practitioners who wish to gain a broad view of ERP implementation success and failure.
The book provides relevant methodologies and recent empirical research findings in the area and includes sufficient background information for an understanding of each case but focuses on providing a rich description of more than a dozen real life cases.
Table of Contents
Section I ERP Implementation Approaches | |
Chapter I Socio-Technical Aspects of ERP Implementation: The Central Role of Communication | p. 1 |
Chapter II Post-Implementation Use of a Complex Technology: The Case of a Southeastern U.S. University | p. 22 |
Chapter III Understanding an ERP System Implementation in a Higher Education Institution: A Grounded Theory Approach | p. 40 |
Chapter IV ERP and New Organizational Capabilities: The Example of the Kentucky Community and Technical College System | p. 57 |
Chapter V Technology Innovation in a Small Rural Hospital | p. 71 |
Section II Culture and Politics in ERP Adoption and Implementation | |
Chapter VI What Went Wrong? Lessons Learned from Studying ERP Implementation Across Cultures | p. 87 |
Chapter VII Metaphorically Speaking, Does Culture Matter? | p. 107 |
Chapter VIII Looking Back, Looking In and Looking On: Treading Over the ERP Battleground | p. 123 |
Chapter IX Exploring the Power and Politics of a PeopleSoft Implementation | p. 140 |
Chapter X Managing Complexity and Institutionalization: Power and Politics in ERP Implementation in an Australian University | p. 160 |
Chapter XI Tales of Resistance in an Australian University | p. 176 |
Section III Information Systems Success | |
Chapter XII Evaluating the North American Pilot for SAP's Campus Management System | p. 192 |
Chapter XIII Critical Success Factors for Implementing an ERP System | p. 211 |
Chapter XIV Implementation Factors that Affect ERP System Success | p. 232 |
Chapter XV Academic and Business Users: A Model of ERP User Acceptance | p. 243 |
Chapter XVI Achieving Strategic Goals: The Role of ERP and the Influence of Use Quality | p. 262 |
Appendix A The Evolution of Enterprise Wide Systems within Australian Higher Education | p. 279 |
Appendix B The Griffith University Case | p. 287 |
About the Authors | p. 291 |
Index | p. 299 |