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Cover image for IT manager's handbook : getting your new job done
Title:
IT manager's handbook : getting your new job done
Personal Author:
Publication Information:
San Francisco, CA : Morgan Kaufmann Publishers, 2001
ISBN:
9781558606463
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30000004804112 HD20.2 H64 2001 Open Access Book Book
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Summary

Summary

Are you one of many new IT managers with limited managerial experience? Are you a technician or programmer contemplating a move into IT management? Or, has your technical position evolved to include significant management responsibilities?

The IT Manager's Handbook provides essential information to help you manage your new responsibilities. This unique book provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. The authors provide sound advice to equip you with an overall, winning strategy for success.


Author Notes

Bill Holtsnider is an experienced writer, educator, & software professional, with more than sixteen years experience working in the computer industry. His IT expertise includes working in such areas as biotechnology, interactive television, risk management, & software development. He is the author of several books & a wide range of technical & marketing documentation.

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Table of Contents

Preface
Part One The Business of being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls
Part Two The Technology of being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery
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