The relationship between perceived service quality, customer loyalty in Hotel Industry : the case study of syuen Hotel, Ipoh

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2010

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xvi, 99 p. : ill. ; 30 cm.

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Also available in CD-ROM :

Supervisor : En. Md Mohar Mohamad

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Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2010

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