Patients' perceptions on service quality:a study in Hitachi Cable (JOHOR) Sdn.Bhd.

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Publication Information:

Skudai : Universiti Teknologi Malaysia, 2005

Physical Description:

xv, 100p. : ill, ; 30 cm.

DSP_DISSERTATION:

Thesis (Master of Management (Technology)) - Universiti Teknologi Malaysia, 2005

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