Title:
Quality function deployment : integrating customer requirements into product design
Personal Author:
Publication Information:
Cambridge, Mass. : Productivity Pr. 1990
ISBN:
9780915299416
9781563273131
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010215368 | TS156 .A37 1990 | Open Access Book | Book | Searching... |
Searching... | 30000000652077 | TS156.A37 1990 f | Open Access Book | Book | Searching... |
Searching... | 30000005035500 | TS156 A37 1990 f | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.
In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.
It includes:
Using the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
