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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000010243323 | HD30.28 R33 2013 | Open Access Book | Book | Searching... |
Searching... | 33000000016179 | HD30.28 R33 2013 | Open Access Book | Book | Searching... |
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Summary
Summary
What do Ford Motor Company, Steelcase, Scania, Goodyear, Novo Nordisk, and Philips Electronics have in common? They all need to get their best ideas to market as fast as possible. They need to achieve the mastery of innovation.
When these companies needed to accelerate time-to-market, get more new products to customers, and improve their ROI from investments in R&D, they turned to Lean Product Development to help them master the process of innovation. By adapting Lean ideas to their specific product development challenges, they learned how to focus innovation on the problems that would maximize customer and business value, and deliver on their best ideas.
Winner of a Shingo Research and Professional Publication Award!
The Mastery of Innovation: A Field Guide to Lean Product Development describes the experiences of 19 companies that have achieved significant results from Lean Product Development. Their stories show that Lean Product Development delivers results:
The diverse set of North American and European case studies in this book range from very small product development organizations (three engineers) to very large (more than 10,000). Some of the industries represented include automotive, medical devices, industrial products, consumer electronics, pharmaceuticals, scientific instruments, and aerospace.
These companies have generously shared their knowledge about Lean Product Development to help you get your best ideas to market faster.
Author Notes
Katherine Radeka has a rare combination of business acumen, scientific depth, and the ability to untangle the organizational knots and remove the barriers to change. In the past seven years, her consulting firm, Whittier Consulting Group, Inc., has engaged with clients such as Steelcase, Hewlett- Packard, and more than 50 other leading organizations.
In 2010 and 2011, Katherine conducted the Lean Product Development Benchmarking Study to document Lean Product Development practices at more than 60 companies in North America and Europe. In 2005, she logged more than 11,000 miles driving around the country to research how the best companies got more ROI from product development. In 2007, she co-founded the Lean Product & Process Development Exchange, a nonprofit organization to promote the use of Lean Thinking to improve ROI from product development.
Katherine has climbed seven of the tallest peaks in the Cascade Mountains and spent 10 days alone on the Pacific Crest Trail until an encounter with a bear convinced her that she needed a change in strategic direction.
Table of Contents
Acknowledgments | p. xiii |
Introduction | p. xv |
Section I Lean Product Development: The Mastery of Innovation | |
Chapter 1 Lean Product Development: The Mastery of Innovation | p. 3 |
The Definition of Lean Product Development | p. 4 |
We Already Do All of This-Have We Mastered Innovation? | p. 6 |
How Does Lean Product Development Deliver Results? | p. 9 |
The Engine of Knowledge Creation | p. 10 |
Chapter 2 Value and Waste in Product Development | p. 15 |
Value-Creating Activities and Waste | p. 15 |
Value and Waste in Product Development | p. 19 |
The Four Value Streams of Lean Product Development | p. 20 |
Chapter 3 The Lean Product Development Benchmarking Study | p. 29 |
Where Did These Companies Come from? | p. 29 |
A Diverse Set of Companies | p. 30 |
What Surprised Me | p. 37 |
Suggestions for Using the Case Studies | p. 38 |
Section II The Pioneers of Lean Product Development | |
Chapter 4 DJO Global: The Fundamentals of Lean Product Development | p. 43 |
Lean Product Development at DJO | p. 44 |
Protostorming | p. 45 |
LAMDA and A3 Problem Solving in Product Development | p. 46 |
Metrics to Drive a Lean Product Development Culture | p. 50 |
Results and Next Steps | p. 51 |
Chapter 5 Scania Technical Centre: A Pioneering Lean Product Development Champion | p. 55 |
Lean Product Development at Scania | p. 55 |
Lean Improvement Coaches | p. 57 |
Product Development Team Engagement | p. 57 |
Product Development Leadership at Scania | p. 58 |
Visual Planning | p. 59 |
Chapter 6 Ford Motor Company: How to Revitalize an American Icon | p. 67 |
Lean Product Development at Ford | p. 68 |
The Chief Engineer | p. 75 |
Example: Reducing Wind Noise | p. 76 |
Results and Next Steps | p. 76 |
Section III Lean Product Development to Make the Right Products | |
Chapter 7 Buckeye Technologies: Lean Tools for Strategic | |
Alignment | p. 81 |
Lean Product Development at Buckeye | p. 82 |
Systematic Problem Solving for Product Strategy Development | p. 83 |
The Power of Pull Factors | p. 84 |
Lean Ideation with Convergence | p. 85 |
Results and Next Steps | p. 89 |
Chapter 8 Steelcase: Go-and-See New Customers to Open New Markets | p. 93 |
Lean Product Development at Steelcase | p. 94 |
Customer Intimacy Intelligence in Action | p. 95 |
Go-and-See | p. 96 |
Value and Price Validation | p. 97 |
Value-Driven Design | p. 97 |
Results | p. 101 |
Chapter 9 Philips: Comprehensive Lean Scheduling | p. 107 |
Lean Product Development at Philips Consumer Lifestyle | p. 108 |
Lean Scheduling | p. 109 |
Team-Based Planning Process | p. 113 |
Status Updates | p. 114 |
Results and Next Steps | p. 116 |
Section IV Lean Product Development to Make Products Better, Faster, Cheaper | |
Chapter 10 Novo Nordisk: Metrics to Drive Change | p. 121 |
cLEAN®: Lean at Novo Nordisk | p. 123 |
The Interpretation of Lean at Novo Nordisk R & D: Six Basic Principles | p. 123 |
Transactional versus Knowledge Creation Processes | p. 127 |
Critical Questions Mapping | p. 129 |
Keeping Progress Visible: Metrics and KPIs | p. 129 |
Results and Next Steps | p. 130 |
Chapter 11 Visteon: Knowledge at the Engineer's Fingertips | p. 135 |
Lean Product Development at Visteon | p. 136 |
Simple Process Models | p. 137 |
Lean Process Audits | p. 138 |
Reusable Knowledge | p. 139 |
Results and Next Steps | p. 142 |
Chapter 12 A-dec: Project Chiefs to Speed Decision Making | p. 145 |
Lean Product Development at A-dec | p. 146 |
First Step: Team Leadership | p. 147 |
The Project Chief | p. 147 |
Product Development Organizational Structure | p. 150 |
Go-and-See Customer Visits | p. 151 |
Results and Next Steps | p. 153 |
Section V Lean Product Development Transformation | |
Chapter 13 Nielsen-Kellerman: Just Start Somewhere | p. 157 |
Lean Product Development at Nielsen-Kellerman | p. 158 |
Inefficient Meetings: Visual Project Planning | p. 159 |
Knowledge Capture and Retrieval: The Knowledge Library | p. 161 |
Nielsen-KellermanÆs Product Development Process | p. 161 |
Systematic Problem Solving to Solve Technical Problems | p. 165 |
Results | p. 166 |
Chapter 14 Vaisala: From Pilot Projects to Global Transformation | p. 171 |
Lean Product Development at Vaisala' | p. 171 |
Vaisala's Countermeasure for Travel Expense Allocation | p. 173 |
Product Portfolio Management | p. 174 |
Widespread Training | p. 176 |
Vaisala's Next Steps | p. 179 |
Chapter 15 Playworld Systems: How to Cut Time to Market in Half-Twice | p. 181 |
The Need for Speed and Predictability | p. 182 |
First Attempts with Lean Thinking in Product Development | p. 183 |
Lean Product Development at Playworld | p. 184 |
Cutting Time to Market in Half-Twice | p. 186 |
What's Next for Playworld? | p. 189 |
Section VI The Path of Innovation Mastery | |
Chapter 16 The Path of Mastery: How to Begin with Lean Product Development | p. 193 |
How Long Will It Take? | p. 193 |
The Phases of Lean Transformation | p. 195 |
Start Wherever You Are | p. 204 |
Epilogue: Just Start Somewhere, Just Do Something | p. 207 |
Appendix 1 The Mastery of Innovation Self-Assessment | p. 215 |
Appendix 2 A Guide for Book Study Groups | p. 223 |
Appendix 3 List of Participating Companies | p. 227 |
Appendix 4 Suggested Reading List and Other Resources | p. 231 |
Index | p. 233 |
About the Author | p. 245 |