Cover image for Customer satisfaction and service quality challenges and issues in Malaysia
Title:
Customer satisfaction and service quality challenges and issues in Malaysia
Edition:
First edition
Publication Information:
Skudai : Penerbit Universiti Teknologi Malaysia, 2008
ISBN:
9789835206979
Added Title:
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Factors influencing Arab holiday makers to choose Malaysia as their choice destination

Customer-oriented selling behavior, social values and sales performance: an empirical study of life insurance agents

Customer satisfaction and loyalty at retail outlet of major oil and gas company in southern Malaysia

Private health care service an application of servqual model: views of malay ethnic groups

Sustaining quality in education business: a theoritical framework for developing a beneficiaries-driven and recipient-focused program
Genre:

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30000010188806 HF5415.5 C878 2008 a Non Circulating UTM Special Collection Materials Book - UTM Special Collection (Closed Access)
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30000010188807 HF5415.5 C878 2008 a Open Access Book UTM Special Collection (Open Shelves)
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33000000012755 HF5415.5 C878 2008 a Open Access Book UTM Special Collection (Open Shelves)
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