Title:
Relationship between bank customer service representatives' emotional intelligence and customers satisfaction
Personal Author:
Physical Description:
xiv,80 pages: illustrations (some colors); 30 cm
General Note:
Also available in CD-ROOM : CP 064859 ra
Fulltext is available at http://dms.library.utm.my:8080
Supervisor : Nor Akmar Nordin
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda (Psikologi Dengan Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2017
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 32100000001370 | BF576 J37 2017 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
Searching... | 35000000019339 | BF576 J37 2017 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
