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1. 
Cover image for Succeeding as a self-managed team : a practical guide to operating as a self-managed work team
2. 
Cover image for Measuring team performance : a practical guide to tracking team success
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Cover image for Producing high-impact learning tools : a practical guide to achieving peak process performance
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Cover image for Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction
5. 
Cover image for Process reengineering in action : a practical guide to achieving breakthrough results
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Cover image for Step-by-step problem solving : a practical guide to ensure problems get (and stay) solved
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Cover image for Success through teamwork : a practical guide to interpersonal team dynamics
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Cover image for Building a dynamic team : a practical guide to maximizing team performance
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Cover image for Improving through benchmarking : a practical guide to achieving peak process performance
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Cover image for Mastering change management : a practical guide to turning obstacles into opportunities
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Cover image for Continuous improvement tools : a practical guide to achieve quality results
12. 
Cover image for Continuous process improvement : a practical guide to improving processes for measurable results