Cover image for The changing nature of performance : implications for staffing, motivation, and development
Title:
The changing nature of performance : implications for staffing, motivation, and development
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Publication Information:
San Francisco : Jossey-Bass Publishers, 1999
ISBN:
9780787946258
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30000005022839 HF5549.5.P35 C52 1999 Open Access Book Book
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Summary

Summary

Radical changes in the workplace continue to impact the way we measure and manage employee performance, making the human resource professional's job more complex than ever. In The Changing Nature of Performance, a stellar group of contributors offers concrete suggestions on how the HR practitioner can cope. They examine seven major change factors that continue to influence individual performance--from the shift to team-based work to the interweaving of jobs with technology--and show readers how to develop effective HR policies and practices accordingly.


Author Notes

Daniel R. Ilgen is the editor of The Changing Nature of Performance: Implications for Staffing, Motivation, and Development, published by Wiley.

Elaine D. Pulakos is the editor of The Changing Nature of Performance: Implications for Staffing, Motivation, and Development, published by Wiley.


Table of Contents

Sheldon ZedeckDaniel R. Ilgen and Elaine D. PulakosBeryl Hesketh and Andrew NealStephan J. Motowidlo and Mark J. SchmitCharles L. Hulin and Theresa M. GlombManuel London and Edward M. MoneDavid E. Bowen and David A. WaldmanRobert G. Lord and Wendy Gradwohl SmithSteve W. J. Kozlowski and Stanley M. Gully and Earl R. Nason and Eleanor M. SmithKevin R. MurphyPatrice R. Murphy and Susan E. JacksonKurt KraigerJohn P. Campbell
Forewordp. xi
Prefacep. xv
The Authorsp. xvii
1 Introduction: Employee Performance in Today's Organizationsp. 1
Part 1 Changes in Work That Impact Performance
2 Technology and Performancep. 21
3 Performance Assessment in Unique Jobsp. 56
4 Contingent Employees: Individual and Organizational Considerationsp. 87
5 Continuous Learningp. 119
6 Customer-Driven Employee Performancep. 154
7 Leadership and the Changing Nature of Performancep. 192
8 Developing Adaptive Teams: A Theory of Compilation and Performance Across Levels and Timep. 240
Part 2 The Effect of Change on Three Key Processes--Staffing, Motivation, and Employee Development
9 The Challenge of Staffing a Postindustrial Workplacep. 295
10 Managing Work Role Performance: Challenges for Twenty-First-Century Organizations and Their Employeesp. 325
11 Performance and Employee Developmentp. 366
Part 3 Concluding Remarks
12 The Definition and Measurement of Performance in the New Agep. 399
Name Indexp. 431
Subject Indexp. 445