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Subject: Customer relations

Author

Bethel, William

(1)

Blecker, Thorsten

(1)

(1)

Dawar, N. (Niraj)

(1)

Edvardsson, Bo, 1952-

(1)

Kamrani, Ali K.

(1)

(1)

Michelli, Joseph A., 1960-

(1)

Piller, Frank T., 1969-

(1)

Pine, B. Joseph.

(1)

Schweitzer, Fiona, author

(1)

Sgroi, Anthony, author

(1)

Tidd, Joseph, 1960-, author

(1)

Tseng, Mitchell M., 1947-

(1)

Language

(10)

Format

(10)

Material Type

Open Access Book

Subject

Product management

(4)

Flexible manufacturing systems

(3)

Marketing -- Management

(2)

(2)

New products -- Management

(2)

Communication in management

(1)

Consumer behavior

(1)

(1)

Consumers' preferences

(1)

Corporate culture

(1)

Creative ability in business

(1)

Customer services -- Management

(1)

Diffusion of innovations

(1)

Digital media -- Management

(1)

Lean manufacturing

(1)

Marketing research

(1)

Relationship marketing

(1)

Service industries -- Management

(1)

Starbucks Coffee Company -- Management

(1)

Strategic planning

(1)

Success in business

(1)

Technological innovations

(1)

Technological innovations -- Management

(1)

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1.

Cover image for Innovation Heroes : Understanding Customers as a Valuable Innovation Resource

Innovation Heroes : Understanding Customers as a Valuable Innovation Resource

by

Schweitzer, Fiona, author

Author

Schweitzer, Fiona, author, Tidd, Joseph, 1960-, author

Format:

Call Number

HF5415.5 S39 2018

Publication Date

2018

ISBN

9781786345363

Available:
Holds:
Copies:

SD_ILS:882232

2.

Cover image for The innovative lean enterprise : using the principles of lean to create and deliver innovation to customers

The innovative lean enterprise : using the principles of lean to create and deliver innovation to customers

by

Sgroi, Anthony, author

Author

Sgroi, Anthony, author

Format:

Call Number

HF5415.153 S47 2014

Publisher

CRC Press,

Publication Date

2014

ISBN

9781482203905

Available:
Holds:
Copies:

SD_ILS:831382

3.

Cover image for Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

by

Michelli, Joseph A., 1960-

Author

Michelli, Joseph A., 1960-

Format:

Call Number

HD9199.U54 M53 2014

Publisher

McGraw-Hill Education,

Publication Date

2014

ISBN

9780071801256

Available:
Holds:
Copies:

SD_ILS:823868

4.

Cover image for Tilt : shifting your strategy from products to customers

Tilt : shifting your strategy from products to customers

by

Dawar, N. (Niraj)

Author

Dawar, N. (Niraj)

Format:

Call Number

HF5415.5 D39 2013

Publisher

Harvard Business Review Press,

Publication Date

2013

ISBN

9781422187173

Available:
Holds:
Copies:

SD_ILS:823853

5.

Cover image for Infinite possibility : creating customer value on the digital frontier

Infinite possibility : creating customer value on the digital frontier

by

Pine, B. Joseph.

Author

Pine, B. Joseph., Korn, Kim. C.

Format:

Call Number

HD45 P536 2011

Edition

1st ed.

Publisher

Berrett-Koehler Publishers,

Publication Date

2011

ISBN

9781605095639

Available:
Holds:
Copies:

SD_ILS:823932

6.

Cover image for Mass customization information systems in business

Mass customization information systems in business

by

Blecker, Thorsten

Author

Blecker, Thorsten

Format:

Call Number

TS155.65 M38 2007

Publisher

Information Science Reference,

Publication Date

2007

ISBN

9781599040394

Available:
Holds:
Copies:

SD_ILS:284708

7.

Cover image for Involving customers in new service development

Involving customers in new service development

by

Edvardsson, Bo, 1952-

Author

Edvardsson, Bo, 1952-

Format:

Call Number

HF5415.153 I58 2006

Series Title

Series on technology management ; v. 11

Publisher

Imperial College Press ; Distributed by World Scientific Publishing Co.,

Publication Date

2006

ISBN

9781860946691

Available:
Holds:
Copies:

SD_ILS:644020

8.

Cover image for Mass customization : a supply chain approach

Mass customization : a supply chain approach

by

Chandra, Charu

Author

Chandra, Charu, Kamrani, Ali K.

Format:

Call Number

TS155.65 C52 2004

Publisher

Kluwer Academic/Plenum Publishers,

Publication Date

2004

ISBN

9780306485053

Available:
Holds:
Copies:

SD_ILS:409145

9.

Cover image for The customer centric enterprise : advances in mass customization and personalizaton

The customer centric enterprise : advances in mass customization and personalizaton

by

Tseng, Mitchell M., 1947-

Author

Tseng, Mitchell M., 1947-, Piller, Frank T., 1969-

Format:

Call Number

TS155.65 C87 2003

Publisher

Springer,

Publication Date

2003

ISBN

9783540024927

Available:
Holds:
Copies:

SD_ILS:120680

10.

Cover image for 10 steps to connecting with your customers : communication skills for selling your products, services and ideas

10 steps to connecting with your customers : communication skills for selling your products, services and ideas

by

Bethel, William

Author

Bethel, William

Format:

Call Number

HF5415.5 B56 1995

Publisher

Darthell,

Publication Date

1995

ISBN

9780850132014

Available:
Holds:
Copies:

SD_ILS:391558

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