Cover image for Operations management : contemporary concepts and cases
Title:
Operations management : contemporary concepts and cases
Personal Author:
Edition:
4th ed.
Publication Information:
New York : McGraw-Hill, 2008
Physical Description:
xv, 528 p. : ill. (some col.), map ; 26 cm.
ISBN:
9780071263863
Subject Term:

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30000010207113 TS155 S336 2008 Open Access Book Book
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Summary

Summary

This text presents a number of case studies in operations management of varying length and rigor with several of the cases originating from Harvard and Darden. The book employs a cross-functional perspective, appealing to non-majors and those taking an MBA level course in operations management.


Table of Contents

Part 1 Introduction
1 The Operations Function
2 Operations and Supply Chain Strategy
3 Product Design
Part 2 Process Design
4 Process Selection
5 Service Process Design
6 Choice of Technology
7 Process-Flow Analysis
Part 3 Quality
8 Managing Quality
9 Quality Control and Improvement
Part 4 Capacity and Scheduling
10 Supply Chain Management
11 Forecasting
12 Facilities and Aggregate Planning
13 Scheduling Operations
14 Project Scheduling
Part 5 Inventory
15 Inventory
16 Materials Requirement Planning
17 JIT and Lean Thinking Cases