Title:
Second-wave enterprise resource planning systems : implementing for effectiveness
Publication Information:
Cambridge, UK : Cambridge University Press, 2003
Physical Description:
xvii, 449 p. : ill. ; 26 cm.
ISBN:
9780521819022
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010209913 | T58.6 S39 2003 | Open Access Book | Book | Searching... |
Searching... | 30000010237057 | T58.6 S39 2003 | Open Access Book | Book | Searching... |
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Summary
Summary
The focus of this book is on the most important class of enterprise system, namely Enterprise Resource Planning (ERP) systems. Organisations typically take the decision to employ ERP systems in an attempt to streamline existing processes. Once these systems are in place, however, their success depends on the effectiveness of the implementation, and on the additional benefits that can be obtained by further leveraging the technology. In this book, the editors have assembled some of the world's best research on ERP systems, with a view to providing a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.
Table of Contents
Introduction |
Part 1 Implementation and Effectiveness: Overview |
1 Learning from adopters' experiences with ERPM. Lynne Markus and Sheryl Axline and David Petrie and Cornelis Tanis |
2 Innovating with Packaged Business Software: toward an assessmentE. Burton Swanson |
3 A comprehensive framework for assessing and managing the benefits of enterprise systemsShari Shang and Peter B. Seddon |
4 The continuing ERP revolution: sustainable lessons, new modes of deliveryJeanne W. Ross and Michael R. Vitale and Leslie P. Willcocks |
Part 2 From Risks To Critical Success Factors |
5 Enterprise system implementation risks and controlsSeverin V. Grabski and Stewart A. Leech and Bai Lu |
6 Risk factors in Enterprise-Wide/ERP projectsMary Sumner |
7 A framework for understanding success and failure in Enterprise Resource Planning system implementationChristopher P. Holland and Ben Light |
8 Critical success factors revisited: a model for ERP project implementationAnne Parr and Graeme Shanks |
9 Offsetting ERP risk through maintaining standardized application softwareGuy G. Gable and Taizan Chan and Wui-Gee Tan |
Part 3 From Learning to Knowledge |
10 Implementing Enterprise Resource Planning systems: the role of learning from failureJudy E. Scott and Iris Vessey |
11 ERP projects: good or bad for SMEs?Frédéric Adam and Peter O'Doherty |
12 The role of the CIO and IT Function in ERPLeslie P. Willcocks and Richard Sykes |
13 Enterprise systems management with reference process modelsMichael Rosemann |
14 An ERP implementation case study from a knowledge transfer perspectiveZoonky Lee and Jinyoul Lee |
15 Knowledge Integration Processes within the context of Enterprise Resource Planning systems implementationJimmy Huang and Sue Newell and Robert Galliers |
Part 4 Cultural Aspects of Enterprise Systems |
16 An exploratory analysis of the sources and nature of misfits in ERP implementationsSia Siew Kien and Christina Soh |
17 Implementing Enterprise Resource Packages? Consider different organisational and national cultures!Marina Krumbholz and Julia Galliers and Neil A. M. Maiden |
Part 5 Future Directions |
18 Continuity versus discontinuity: weighing the future for ERP packagesM. Lynne Markus and David Petrie and Sheryl Axline |