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Cover image for The six sigma handbook
Title:
The six sigma handbook
Personal Author:
Edition:
3rd ed.
Publication Information:
New York : McGraw-Hill Professional, 2009
Physical Description:
xii, 548 p. : ill. ; 25 cm.
ISBN:
9780071623384
Added Author:

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30000010218592 TS155 P99 2010 Open Access Book Book
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30000010218591 TS155 P99 2010 Open Access Book Book
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30000010275492 TS155 P99 2010 Open Access Book Book
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Summary

Summary

This handbook is designed for the manager who is already familiar with Six Sigma & wants a comprehensive guide to the quality tools & statistics that are the foundation of the system. Problem-solving techniques and the most often used statistical tools are explained in detail.


Author Notes

Thomas Pyzdek, Thomas Pyzdek earned his Bachelor's Degree in Liberal Arts from the University of Nebraska at Omaha and earned his Master's in Systems Engineering in 1982, and Management in 1995, from the University of Arizona.

Pyzdek taught management statistics at the University of Arizona and for the American Society for Quality. He is a fellow of ASQ and is certified as both a Quality Engineer and a Reliability Engineer. Pyzdek has consulted for such large companies as Avon, McDonalds and Federal Mogul. He himself has launched two successful companies, Quality America, Inc, that specializes in statistical software, and Quality Publishing, Inc. which specializes in books and multimedia training materials. He also writes a regular column for Quality Digest Magazine.

In 1995, Pyzdek was awarded the ASQ Edwards Medal for outstanding contributions to the practice of quality management. He also received the Hughes Engineering Master's Fellowship in 1980. He was a member of the Board of Examiners for the first Malcolm Baldridge National Quality Award and the Panel of Judges for the first Arizona Govenor's Award for Quality. Pyzdek is listed as an Outstanding Writer and Author by the INternational Who's Who in Quality.


Table of Contents

Part I Six Sigma Implementation & Management
Chapter 1 Building the Responsive Six Sigma Organization
Chapter 2 Recognizing Opportunity
Chapter 3 Data-Driven Management
Chapter 4 Maximizing Resources
Part II Six Sigma Tools and Techniques
Chapter 5 Project Management Using DMAIC and DMADV
Chapter 6 The Define Phase
Chapter 7 The Measure Phase
Chapter 8 Process Behavior Charts
Chapter 9 Measurement Systems Evaluation
Chapter 10 Analyze Phase
Chapter 11 The Improve/Design Phase
Chapter 12 Control/Verify Phase
Appendices
References
Index
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