Summary

Getting Results is an integrated compilation of practical advice on how career and appointed leaders and managers can better manage for results, and how Congress, the media and the public can support and critique performance. The advice is non-political and non-partisan, reflecting the time-tested judgments of a broad cross section of experienced government leaders. Essays include the personal views of senior leaders on strategic approaches to achieving results, critical human capital management issues, using IT, leading organizational change, working with state and local governments and with contractors, communicating results to congress, the media, and the public, linking performance and budgeting, evaluating results, and working on results with IGs, GAO, and OMB. The authors: Vice Admiral Thad W. Allen, Jonathan Baron, Jonathan Breul, Brent Bushey, Mike Davis, Carl DeMaio, Mortimer Downey, Thomas F. Dungan, George Grob, Phil Joyce, John Kamensky, Richard Keevey, Nancy Kingsbury, Rosslyn Kleeman, Ian Koski, Dave McClure, Pat McGinnis, Maurice McTigue, Kathy Newcomer, Pete Smith, Hal Steinberg, Bob Tobias, Hugh Walkup and Barry White. Publication of Getting Results is sponsored and financed by the Center for Innovation in Public Service in the School of Public Policy and Public Administration at the George Washington University (GWU), and Management Concepts.