Peter BeckschiNancy MareshPeter Beckschi and Mike DotyKaren Lawson, PhD, CSPSivasailam ThiagarajanBill WithersW. Wayne TurmelSteve SugarDavid A. Gallup, Ed.D. and Katherine V. Beauchemin, Ed.D.Donald L. KirkpatrickScott B. ParryLance DublinBrandon HallDorman WoodallRobert A. Steinmetz, MA, PhD and Ann Kwinn, PhDJack J. Phillips and J. Patrick WhalenBrandon Hall, PhDJames J. GoldsmithRobert Zielinski and Dr. Michael Allen and Steve Lee and Dr. Lynn Misselt and Joan BuschDavid S. Metcalf II, PhDCarol Gunther Mohr and Sam Field and Geoffrey FrankDeborah Stone and John EndicottHarvi SinghGeorge M. PiskurichGeorge M. PiskurichLucy M. Guglielmino and Paul J. Guglielmino and Richard E. DurrSaundra Wall Williams, EdD.Mary BroadRoger E. MainDale M. Brethower, PhD

Editors' Introduction	p. ix
Contributors	p. xi
Section 1 Instructor-Based Section	p. 1
Chapter 1 Breathing Life into Adult Learning	p. 3
Chapter 2 Instructional Systems Design: A Little Bit of ADDIEtude, Please	p. 28
Chapter 3 Making Training Active	p. 42
Chapter 4 Rapid Instructional Development	p. 54
Chapter 5 Basic Training: Getting Ready to Present	p. 76
Chapter 6 Technology in the Classroom: Velcro for the Mind	p. 95
Chapter 7 Using Games to Energize Dry Material	p. 107
Chapter 8 On-the-Job Training	p. 121
Chapter 9 Evaluating Training Programs: The Four Levels	p. 133
Chapter 10 Measuring Training's Return on Investment: A Case in Point	p. 147
Chapter 11 How to Plan for Technology-Based Training	p. 158
Section 2 Design and Delivery of Technology-Based Training	p. 173
Chapter 12 Selecting Off-the-Shelf Courseware and Suppliers: CD-ROM, LAN, and Web	p. 176
Chapter 13 Converting Your Curriculum: How to Choose the Right Course	p. 196
Chapter 14 Return on Investment for Technology-Based Training: Building the Business Case	p. 216
Chapter 15 Training Management Systems: The Most Important Development in Training Since the Internet	p. 237
Chapter 16 Development Teams for Creating Technology-Based Training	p. 246
Chapter 17 How to Design and Develop Technology-Based Training without Storyboards	p. 275
Chapter 18 Using Audio and Video Over the Web	p. 302
Chapter 19 Virtual Reality: Is It for You?	p. 321
Chapter 20 Overview of Electronic Performance Support Systems	p. 342
Chapter 21 On-line Training with a Distributed Learning Framework	p. 356
Section 3 Design and Delivery of Self-Directed Training	p. 369
Chapter 22 Make It Easier for Them to Learn on Their Own: Instructional Design for Technology-Based, Self-Instructional Applications	p. 371
Chapter 23 Learning Contracts: A Learning Technique and a Developmental Process	p. 396
Chapter 24 Performance Support Systems and Job Aids	p. 415
Chapter 25 Ensuring Transfer of Learning to the Job	p. 430
Chapter 26 Leveraging Technology for Human Performance Improvement	p. 453
Chapter 27 The Relevance of Performance Improvement to Instructional Design	p. 473
Bibliography	p. 493
Index	p. 509