Measuring service performance : practical research for better quality

Select an Action

Title:

Personal Author:

Publication Information:

Farnham, Surrey : Gower, 2014

Physical Description:

xviii, 193 pages ; 25 cm.

ISBN:

9781472411914

781472411921 (ebk.)

Subject Term:

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010329172	HD9980.5 L57 2014	Open Access Book	Book	Searching... Unknown