Cover image for Evocative coaching : transforming schools one conversation at a time
Title:
Evocative coaching : transforming schools one conversation at a time
Personal Author:
Publication Information:
San Francisco : Jossey-Bass, c2010
Physical Description:
xxiv, 342 p. : ill. ; 24 cm.
ISBN:
9780470547595

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30000010294219 LB1731 T73 2010 Open Access Book Book
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Summary

Summary

There's a lot of conversation about how to make schools better.Unfortunately, the nature of those conversations often makes thingsworse. Evocative Coaching: Transforming Schools One Conversationat a Time maps out a way to change that. By taking ateacher-centered, no-fault, strengths-based approach to performanceimprovement, the Evocative Coaching model generates the motivationand movement that enables teachers and schools to achieve desiredoutcomes and enhance quality of life. Viewed as a dynamic dance,the model is choreographed in four steps ? Story, Empathy, Inquiry,Design ? which are each laid out in its own chapter with powerfulillustrative materials and end-of-chapter discussion questions toprompt further reflection.

Bringing together the best research and wisdom in educationalleadership and professional coaching, authors Bob and MeganTschannen-Moran have developed a simple yet profound way offacilitating new conversations in schools through Story Listening,Expressing Empathy, Appreciative Inquiry, and Design Thinking. It'san iterative process that moves beyond old ways of thinking, doing,and being. It's an inspirational process that reinvigorates thepassion for making schools better, one conversation at a time.

This happens when coaches:

give teachers our full, undivided attention; accept and meet teachers where they are right now, withoutmaking them wrong; ask and trust teachers to take charge of their own learning andgrowth; make sure teachers are talking more than we are; enable teachers to appreciate the positive value of their ownexperiences; harness the strengths teachers have to meet challenges andovercome obstacles; reframe difficulties and challenges as opportunities to learnand grow; invite teachers to discover possibilities and find answers forthemselves; dialogue with teachers regarding their higher purpose forteaching; uncover teachers? natural impulse to engage with colleagues andstudents; assist teachers to draw up a personal blueprint forprofessional mastery; support teachers in brainstorming and trying new ways of doingthings; maintain an upbeat, energetic, and positive attitude at alltimes; collaborate with teachers to design and conduct appropriatelearning experiments; enable teachers to build supportive environments andteams; use humor to lighten the load; and inspire and challenge teachers to go beyond what they would doalone.

Each chapter provides a research-based theory to support thestrategies presented, and includes specific suggestions andanecdotes. The Evocative Coaching model makes coaching enjoyable bygetting people to focus on what they do best, and it inviteslarger, more integral conversations so that people talk about theirwork in the context of other things they care about. Resting onstrong, evidence-based practices, the Evocative Coaching modeloffers educators the help they need to meet the challenges ofincreased accountability and expectations. This model can also beused effectively by coaches and leaders in other organizationalcontexts.

Table of Contents:

Chapter 1: What Is Evocative Coaching? Chapter 2: Coaching Presence Loop I: The No-Fault Turn Chapter 3: Story Listening Chapter 4: Expressing Empathy Loop II: The Strengths-Building Turn Chapter 5: Appreciative Inquiry Chapter 6: Design Thinking Chapter 7: Aligning Environments Chapter 8: Coaching Conversations Chapter 9: The Reflective Coach

To learn more about Evocative Coaching and to sign up for theEvocative Coach Training Program, visit www.SchoolTransformation.com.


Author Notes

Bob Tschannen-Moran is president of LifeTrek Coaching International and founder of the Center for Evocative Coaching. He is the co-author of the Coaching Psychology Manual .

Megan Tschannen-Moran is a professor of Educational Policy, Planning, and Leadership at the College of William and Mary's School of Education. She is the author of Trust Matters: Leadership for Successful Schools from Jossey-Bass.


Table of Contents

Dedications
Gratitudes
Preface
Part 1 Introduction To Evocative Coaching
Chapter 1 What Is Evocative Coaching?
The Promise and Practice of Coaching
Evocative Coaching Defined
Why Evocative Coaching Works
What Makes Coaching Evocative?
Concern for Consciousness
Concern for Connection
Concern for Competence
Concern for Contribution
Concern for Creativity
The Dynamic Dance of Evocative Coaching
Story
Empathy
Inquiry
Design
Summary
Questions for Reflection and Discussion
Chapter 2 Coaching Presence
A New Metaphor for Coaching
Evocative Coaching as a Way of Being
Lessons from a Horse Whisperer
Fostering Trust and Rapport
Benevolence
Honesty
Openness
Reliability
Competence
Holding the Coaching Space
Calm Assurance
Playfulness
Open to Possibility
Conveying Coaching Presence
Coaching Presence in the Context of Hierarchy
Summary
Questions for Reflection and Discussion
Part 2 The Four Steps Of Evocative Coaching
Interlude
Loop I: The No-Fault Turn
Chapter 3 Story Listening
The Power of Story
Evoking Coachable Stories
Mindful Listening
Listen Calmly
Listen Openly
Listen Attentively
Quiet Listening
Reflective Listening
Story Listening
Exploring Different Vantage Points
Exploring Different Pivot Points
Exploring Different Lesson Points
Summary
Questions for Reflection and Discussion
Chapter 4 Expressing Empathy
Understanding Empathy
Cultivating Empathy
Access Points for Empathy
Contextual Circumstances
Causal Attributions
Evaluative Assessments
Positive and Negative Feelings
Met and Unmet Needs
Readiness to Change
Empathy Reflections
Making Observations
Guessing the Primary Feelings
Guessing the Underlying Needs
Making Requests
Elevating Readiness to Change
Celebrating Progress
The Golden Sigh
Summary
Questions for Reflection and Discussion
Interlude
Loop II: The Strengths-Building Turn
Chapter 5 Appreciative Inquiry
Appreciative Inquiry
The Positive Principle
The Constructionist Principle
The Simultaneity Principle
The Anticipatory Principle
The Poetic Principle
Initiating the Learning Conversation
Illuminating the Best of What Is
Discovering Strengths
Observing Vitalities
Imagining the Best of What Might Be
Framing Aspirations
Inviting Possibilities
Coaching with Strengths, Observations, Aspirations, and Possibilities
Reviewing Data from a Strengths-Based Perspective
Noticing and Elevating Teacher Energies
Positive Reframing
Moving through Ambivalence
From SWOT to SOAP
Summary
Questions for Reflection and Discussion
Chapter 6 Design Thinking
Calling Forth Motivation and Movement
Positive Relationships
Positive Energy and Emotions
Positive Images
Positive Actions
Coaching Tools for Designing Experiments
Brainstorming Design Ideas
Exploring Inertia
Making Experiments S-M-A-R-T
Mapping Out Experimental Designs
Confirming Commitment
Around and Around the Mobius Strip: Back to Story
Summary
Questions for Reflection and Discussion
Part 3 Evocative Coaching In Practice
Chapter 7 Aligning Environments
Understanding Environments
Flow
Navigating the River of Change
The Rapids
The Doldrums
Managing Clouds, Wind, and Thunder
Clouds of Climate
Winds of Collective Efficacy
Thunder of Conflict
Ripples in a Pond
Stories as Catalysts for Transformation
Summary
Questions for Reflection and Discussion
Chapter 8 Coaching Conversations
The Great 8: Choreographing the Coaching Dance
Story Listening
Initiate
Elaborate
Expressing Empathy
Validate
Appreciative Inquiry
Appreciate
Extrapolate
Design Thinking
Innovate
Deliberate
Activate
Summary
Questions for Reflection and Discussion
Chapter 9 The Reflective Coach
Coaching the Self
Hearing Our Own Story
Self-Empathy
Inquiring into Our Own Professional Practice
Strategy
Professional Coach Code of Ethics
Conclusion
Questions for Reflection and Discussion
Appendix A Evocative Coaching Principles, Questions, and Reflections
Appendix B Practice Exercises
Appendix C Content Review Questions
Appendix D International Association of Coaching, Coaching MasteriesÖ
Overview
References
Recommended Reading Resources
About the Authors