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Summary
Summary
There's a lot of conversation about how to make schools better.Unfortunately, the nature of those conversations often makes thingsworse. Evocative Coaching: Transforming Schools One Conversationat a Time maps out a way to change that. By taking ateacher-centered, no-fault, strengths-based approach to performanceimprovement, the Evocative Coaching model generates the motivationand movement that enables teachers and schools to achieve desiredoutcomes and enhance quality of life. Viewed as a dynamic dance,the model is choreographed in four steps ? Story, Empathy, Inquiry,Design ? which are each laid out in its own chapter with powerfulillustrative materials and end-of-chapter discussion questions toprompt further reflection.
Bringing together the best research and wisdom in educationalleadership and professional coaching, authors Bob and MeganTschannen-Moran have developed a simple yet profound way offacilitating new conversations in schools through Story Listening,Expressing Empathy, Appreciative Inquiry, and Design Thinking. It'san iterative process that moves beyond old ways of thinking, doing,and being. It's an inspirational process that reinvigorates thepassion for making schools better, one conversation at a time.
This happens when coaches:
give teachers our full, undivided attention; accept and meet teachers where they are right now, withoutmaking them wrong; ask and trust teachers to take charge of their own learning andgrowth; make sure teachers are talking more than we are; enable teachers to appreciate the positive value of their ownexperiences; harness the strengths teachers have to meet challenges andovercome obstacles; reframe difficulties and challenges as opportunities to learnand grow; invite teachers to discover possibilities and find answers forthemselves; dialogue with teachers regarding their higher purpose forteaching; uncover teachers? natural impulse to engage with colleagues andstudents; assist teachers to draw up a personal blueprint forprofessional mastery; support teachers in brainstorming and trying new ways of doingthings; maintain an upbeat, energetic, and positive attitude at alltimes; collaborate with teachers to design and conduct appropriatelearning experiments; enable teachers to build supportive environments andteams; use humor to lighten the load; and inspire and challenge teachers to go beyond what they would doalone.Each chapter provides a research-based theory to support thestrategies presented, and includes specific suggestions andanecdotes. The Evocative Coaching model makes coaching enjoyable bygetting people to focus on what they do best, and it inviteslarger, more integral conversations so that people talk about theirwork in the context of other things they care about. Resting onstrong, evidence-based practices, the Evocative Coaching modeloffers educators the help they need to meet the challenges ofincreased accountability and expectations. This model can also beused effectively by coaches and leaders in other organizationalcontexts.
Table of Contents:
Chapter 1: What Is Evocative Coaching? Chapter 2: Coaching Presence Loop I: The No-Fault Turn Chapter 3: Story Listening Chapter 4: Expressing Empathy Loop II: The Strengths-Building Turn Chapter 5: Appreciative Inquiry Chapter 6: Design Thinking Chapter 7: Aligning Environments Chapter 8: Coaching Conversations Chapter 9: The Reflective CoachTo learn more about Evocative Coaching and to sign up for theEvocative Coach Training Program, visit www.SchoolTransformation.com.
Author Notes
Bob Tschannen-Moran is president of LifeTrek Coaching International and founder of the Center for Evocative Coaching. He is the co-author of the Coaching Psychology Manual .
Megan Tschannen-Moran is a professor of Educational Policy, Planning, and Leadership at the College of William and Mary's School of Education. She is the author of Trust Matters: Leadership for Successful Schools from Jossey-Bass.
Table of Contents
Dedications |
Gratitudes |
Preface |
Part 1 Introduction To Evocative Coaching |
Chapter 1 What Is Evocative Coaching? |
The Promise and Practice of Coaching |
Evocative Coaching Defined |
Why Evocative Coaching Works |
What Makes Coaching Evocative? |
Concern for Consciousness |
Concern for Connection |
Concern for Competence |
Concern for Contribution |
Concern for Creativity |
The Dynamic Dance of Evocative Coaching |
Story |
Empathy |
Inquiry |
Design |
Summary |
Questions for Reflection and Discussion |
Chapter 2 Coaching Presence |
A New Metaphor for Coaching |
Evocative Coaching as a Way of Being |
Lessons from a Horse Whisperer |
Fostering Trust and Rapport |
Benevolence |
Honesty |
Openness |
Reliability |
Competence |
Holding the Coaching Space |
Calm Assurance |
Playfulness |
Open to Possibility |
Conveying Coaching Presence |
Coaching Presence in the Context of Hierarchy |
Summary |
Questions for Reflection and Discussion |
Part 2 The Four Steps Of Evocative Coaching |
Interlude |
Loop I: The No-Fault Turn |
Chapter 3 Story Listening |
The Power of Story |
Evoking Coachable Stories |
Mindful Listening |
Listen Calmly |
Listen Openly |
Listen Attentively |
Quiet Listening |
Reflective Listening |
Story Listening |
Exploring Different Vantage Points |
Exploring Different Pivot Points |
Exploring Different Lesson Points |
Summary |
Questions for Reflection and Discussion |
Chapter 4 Expressing Empathy |
Understanding Empathy |
Cultivating Empathy |
Access Points for Empathy |
Contextual Circumstances |
Causal Attributions |
Evaluative Assessments |
Positive and Negative Feelings |
Met and Unmet Needs |
Readiness to Change |
Empathy Reflections |
Making Observations |
Guessing the Primary Feelings |
Guessing the Underlying Needs |
Making Requests |
Elevating Readiness to Change |
Celebrating Progress |
The Golden Sigh |
Summary |
Questions for Reflection and Discussion |
Interlude |
Loop II: The Strengths-Building Turn |
Chapter 5 Appreciative Inquiry |
Appreciative Inquiry |
The Positive Principle |
The Constructionist Principle |
The Simultaneity Principle |
The Anticipatory Principle |
The Poetic Principle |
Initiating the Learning Conversation |
Illuminating the Best of What Is |
Discovering Strengths |
Observing Vitalities |
Imagining the Best of What Might Be |
Framing Aspirations |
Inviting Possibilities |
Coaching with Strengths, Observations, Aspirations, and Possibilities |
Reviewing Data from a Strengths-Based Perspective |
Noticing and Elevating Teacher Energies |
Positive Reframing |
Moving through Ambivalence |
From SWOT to SOAP |
Summary |
Questions for Reflection and Discussion |
Chapter 6 Design Thinking |
Calling Forth Motivation and Movement |
Positive Relationships |
Positive Energy and Emotions |
Positive Images |
Positive Actions |
Coaching Tools for Designing Experiments |
Brainstorming Design Ideas |
Exploring Inertia |
Making Experiments S-M-A-R-T |
Mapping Out Experimental Designs |
Confirming Commitment |
Around and Around the Mobius Strip: Back to Story |
Summary |
Questions for Reflection and Discussion |
Part 3 Evocative Coaching In Practice |
Chapter 7 Aligning Environments |
Understanding Environments |
Flow |
Navigating the River of Change |
The Rapids |
The Doldrums |
Managing Clouds, Wind, and Thunder |
Clouds of Climate |
Winds of Collective Efficacy |
Thunder of Conflict |
Ripples in a Pond |
Stories as Catalysts for Transformation |
Summary |
Questions for Reflection and Discussion |
Chapter 8 Coaching Conversations |
The Great 8: Choreographing the Coaching Dance |
Story Listening |
Initiate |
Elaborate |
Expressing Empathy |
Validate |
Appreciative Inquiry |
Appreciate |
Extrapolate |
Design Thinking |
Innovate |
Deliberate |
Activate |
Summary |
Questions for Reflection and Discussion |
Chapter 9 The Reflective Coach |
Coaching the Self |
Hearing Our Own Story |
Self-Empathy |
Inquiring into Our Own Professional Practice |
Strategy |
Professional Coach Code of Ethics |
Conclusion |
Questions for Reflection and Discussion |
Appendix A Evocative Coaching Principles, Questions, and Reflections |
Appendix B Practice Exercises |
Appendix C Content Review Questions |
Appendix D International Association of Coaching, Coaching MasteriesÖ |
Overview |
References |
Recommended Reading Resources |
About the Authors |