Evaluation of practices in the equipment engineering department to overcome customer incident : a case study

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Publication Information:

2000

Physical Description:

xvi, 182 p. : ill. ; 30 cm.

General Note:

Supervisor : Prof. Dr. Awaluddin Mohd. Shaharoun

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DSP_DISSERTATION:

Thesis (Sarjana Kejuruteraan (Pengurusan Kejuruteraan)) - Universiti Teknologi Malaysia, 2000

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