Title:
Menentukan keperluan latihan kepada pembantu perkhidmatan pelanggan bagi meningkatkan keberkesanan pusat pengurusan panggilan Tenaga Nasional Berhad Johor
Personal Author:
Publication Information:
2000
Physical Description:
xiii, 101 p. : ill. ; 30 cm.
General Note:
Supervisor : Prof. Madya Dr. Megat Mohd. Ghazali M. Abd. Rahman
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Thesis (Sarjana Kejuruteraan (Pengurusan Kejuruteraan)) - Universiti Teknologi Malaysia, 2000
DSP_RESTRICTION_NOTE:
Strictly confidential
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010247786 | TA190 H364 2000 raf | Restricted and Confidential Materials | Restricted & Confidential Master Thesis | Searching... |
Searching... | SPS30000002855 | TA190 H364 2000 raf | Restricted and Confidential Materials | Restricted & Confidential Master Thesis | Searching... |
