Cover image for Turning silver into gold : how to profit in the new boomer marketplace
Title:
Turning silver into gold : how to profit in the new boomer marketplace
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Publication Information:
Upper Saddle River, NJ : FT Press, 2007
ISBN:
9780131856981

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30000010158832 HF5415.127 F87 2007 Open Access Book Book
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Summary

Summary

Furlong (entrepreneurship and women in leadership, Santa Clara U.), an internationally known speaker and advisor, discusses how to market to baby boomers, what specific opportunities exist, and how to capitalize on them. Aiming to provide the tools and resources needed for shaping a business idea, she details examples describing the experiences of


Author Notes

Dr. Mary S. Furlong is the leading authority on the baby boomer generation as it moves beyond 50. She founded Mary Furlong & Associates to help socially and consumer-conscious companies reach this growing market. She is also Executive Professor of Entrepreneurship and Women in Leadership at Santa Clara University's Leavey School of Business.

Before launching Mary Furlong & Associates, Dr. Furlong founded the nonprofit organization SeniorNet in 1986. She founded Third Age Media in 1996, ultimately reaching more than two million members. Throughout the course of her work for both organizations, she raised $120 million in venture capital funds. She has advised President Clinton, Congress, the AARP, and corporate clients including IBM, Johnson & Johnson, Merrill Lynch, Procter & Gamble, and Microsoft.

With the American Society on Aging, Dr. Furlong co-produced the successful 2004, 2005, 2006, and 2007 What's Next Boomer Business Summits. She was Executive Producer of the 2005, 2006, and 2007 Silicon Valley Boomer Venture Summits and $10,000 Boomer Business Plan Competitions. She is a member of the Leadership Circles of the American Society on Aging's Business Forum on Aging, the National Council on Aging (NCOA), and the AARP. She is also an advisor to several start-up companies all focused on the boomer market.

Dr. Furlong has appeared on CBS, NBC's Today Show , PBS, and NPR to discuss trends in aging andtechnology. She was named one of the top 50 businessleaders by Time Digital , and has also been honored by Fortune Small Business Magazine . Her books include Grown-Up's Guide to Computing .


Reviews 1

Choice Review

Furlong (founder, Mary Furlong & Associates; entrepreneurship, Santa Clara Univ.) looks at all aspects and needs of the 77 million baby boomers born between 1946 and 1964 and presents valuable information for marketing products and services to this cohort. Calling boomers the "best educated, healthiest, and wealthiest generation ever to reach midlife and beyond," Furlong notes that they have their own attitudes about aging. And sitting in a rocking chair is not the plan. The new mantra is that sixty is the new forty. For medical needs, boomers are as likely to go online to WebMD for quick advice as to visit a medical spa for rejuvenation. Travel can mean an adventure trip to the North Pole, a luxury cruise, or an educational trek with Elderhostel. Boomers are going back to school, starting businesses, helping charities, and forming new communities. This new book is as useful for baby boomers as it is for marketers: it will guide boomers on their journeys and give marketers the tools to help them get there. See related, Mary Brown and Carol Orsborn's Boom (CH, Feb'07, 44-3365) and Brent Green's Marketing to Leading-Edge Baby Boomers (CH, Jul'05, 44-3365). Summing Up: Recommended. General readers; upper-division and graduate marketing students; faculty, researchers, and practitioners. P. G. Kishel Cypress College


Excerpts

Excerpts

Foreword For years, I have talked about the importance of the "longevity bonus," the wonderful possibilities and opportunities available to us resulting from our ability to live longer, more productive lives. So I was convinced when I picked up Mary Furlong's Turning Silver into Gold --and discovered early in the book the phrase "bonus round"--that I was in the presence of a soul mate. Reading on through the end of this impressive book, I became even more convinced. After more than 20 years of studying aging and, more importantly, listening to older men and women, there is little in this field that Mary Furlong has not encountered, thought about, or sought to solve. She is keenly aware of the importance of having fun as we age and the value we put on staying fit and productive. She understands that older people are as complex and diverse as any other group and will not fit neatly into a box--especially the boomers. She knows that work is a necessity for many older people and, as she puts it, "a kick start" for many others, including those who must work to make ends meet. And she wisely notes that older people are becoming a dominant force, not just a "demographic," in our society. Mary's aim is to guide those who want to market to older people and to encourage those who might not have contemplated doing so to give it serious thought. This is not always an obvious or intuitive undertaking. But in Mary's hands, this process does not seem daunting because she keeps things simple. There are really just five basic ideas or trends to keep in mind, she notes, and the reader will find them recurring throughout the book, whether the topic is real estate, sex, work, or investment. The first of these ideas she calls "global markets," because aging is a worldwide phenomenon. China and Italy, for example, are graying faster than the United States. The second is longevity which, among many other things, implies that we will be spending nearly as much time after retirement as we spent working, and that providing the means to stay healthy and active will be critical to the well-being of individuals as well as their governments. The third she calls "lifestage transitions." This important idea flies in the face of the stereotypical notion that older people are set in their ways. Surprise: They change jobs, divorce, remarry, care for older parents, and face the death of their friends, among many other lifestage transitions. The fourth is technology--specifically, how it can be used to make life better for us as we grow older. And the fifth, which speaks eloquently for itself, is spirituality combined with giving back to our communities, family, and nation. But Mary Furlong's book has a social heart as well as a business sense. She assists people who are in business, but not simply for the sake of exploiting a market. Adding value to life is as important to her as it is to us at AARP. And that brings me to a point that I think is very important. While there is no question that Turning Silver into Gold will hold a special interest for entrepreneurs and investors, I think it will find an equally eager and appreciative audience among boomers (and their parents and their children) for its insights into aging and the possibilities that a long life offers all of us. For example, Furlong notes that people in their 60s are the greatest buyers of wine (entrepreneur alert!), and then adds that anyone can set up a wine-tasting club (DIY alert!). Or this gem: "Love for the baby boom generation is not about the first time any more--it's about making love feel like it did the first time." Turning Silver into Gold is filled with nuggets like these. And Mary Furlong, drawing upon her years of experience and vast expertise, does an admirable job of spinning them into gold. William D. Novelli, Chief Executive Officer, AARP (c) Copyright Pearson Education. All rights reserved. Excerpted from Turning Silver into Gold: How to Profit in the New Boomer Marketplace by Mary S. Furlong All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Table of Contents

About the Authorp. x
Acknowledgmentsp. xii
Introductionp. 1
Chapter 1 A Global Overview of the Boomer Marketp. 9
Chapter 2 The Business of Healthp. 21
Chapter 3 Travel: An Adventure for the Heart, Mind, and Soulp. 41
Chapter 4 Itrsquo;s Your Passion: Make It Happenp. 65
Chapter 5 Sex and Romance: Irsquo;ll Have What Shersquo;s Havingp. 83
Chapter 6 Jeans, Jeans, Yoursquo;re Young and Alivep. 99
Chapter 7 Gimme Shelterndash;And a Whole Lot Morep. 115
Chapter 8 A Family of Our Own Choosingp. 141
Chapter 9 Eldercare: The New Midlife Crisisp. 161
Chapter 10 Financing Your Dreamp. 177
Chapter 11 On the Age Beat: The Media and the Messagep. 199
Chapter 12 Growing the Boomer Business: Sales and Marketing Strategies that Really Workp. 213
Chapter 13 The Class Act: Gold at the End of the Rainbowp. 233
Appendix A The Connected Boomerp. 243
Appendix B Boomers and Moneyp. 253
Indexp. 269