Christine BorgmanDonald J. WatersAbby SmithRichard De GennaroJoseph JanesAlex WrightDeanna B. MarcumKarin WittenborgLorrie LejeuneAnne G. LipowRoy RosenzweigScott CarlsonChris D. Ferguson and Charles A. BungeJohn Seely BrownDiana Oblinger and James OblingerStephen Abram and Judy LutherSteve JonesGary Marchionini and Hermann MaurerDaniel Greenstein and Suzanne ThorinWendy Pradt LougeeClifford LynchLorcan DempseyScott CarlsonPaul B. GandelGeoffrey NunbergWilliam Y. ArmsAmy FriedlanderScott CarlsonJerry D. CampbellStanley WilderRobert PutnamChris AndersonTom StoreyChristine RosenBonnie NardiSherry TurkleMarylaine BlockSharon Gray WeinerJoan K. LippincottDonald HawkinsGreg NotessPaul B. Gandel and Richard N. KatzRon ChepesiukJennifer Burek PierceJoseph JanesDeborah FallowsGeorge PloskerGary PriceGordon FlaggGordon FlaggMary Sue ColemanJeffrey R. YoungAnne R. Kenney and Nancy Y. McGovern and Ida T. Martinez and Lance J. HeidigGreg NotessKaren G. SchneiderChristine RosenMarshall BreedingBuff HirkoPaula BerinsteinKim GuentherMarshall BreedingPeter MorvilleRebecca BloodRebecca BloodLee RainieScott CarlsonLori Bell and Tom PetersLynn Silipigni ConnawayMichael StephensSheri Crofts and Jon Dilley and Mark Fox and Andrew Retsema and Bob WilliamsStephen AbramAaron Schmidt and Michael StephensDiane M. O'Keefe and Janet T. O'KeefeAbby SmithTimothy W. ColeKaren CoyleCaroline Arms and Carl FleischhauerAbby SmithJeffrey PenkaBuff HirkoSteve Coffman and Linda ArretJune BesekPeter B. HirtleCarol HendersonAbby SmithBrian Lavoie and Lorcan DempseyAbby SmithCris FergusonGeoffrey FreemanMichele V. Cloonan and John G. DoveNancy KranichRoy TennantBill BeckerJill Ann HurstMarilyn Geller

Preface	p. ix
1 Definitions
A Digital Library Is...	p. 2
The Invisible Library	p. 4
What Are Digital Libraries?	p. 5
What Is Digital Information?	p. 8
Back to the Future	p. 9
The New Cybrarians	p. 15
Libraries as Places to Linger and Mingle	p. 17
Research Libraries Ponder: What's Next?	p. 18
The Digital Library Federation: Membership Has Its Privileges	p. 24
What Becomes a Leader Most?	p. 27
Which Came First?	p. 33
Reference in the Digital Age	p. 38
Primary Resources at Your Fingertips	p. 43
Shelve under E	p. 48
Value Propositions	p. 51
Glossary of Terms	p. 56
2 Users
Growing Up Digital	p. 68
Nothing but Net	p. 71
Chips and Dips: Educating and Serving the Net Generation	p. 76
Net Gains	p. 83
Emerging Roles	p. 86
Origin of the Species	p. 90
Diffuse Libraries	p. 92
Digital Collections, Digital Libraries, and the Digitization of Cultural Heritage Information	p. 96
Intermediate Consumers	p. 98
Advanced Photo Shop	p. 100
Cautionary Tales: Part One	p. 103
Cautionary Tales: Part Two	p. 106
Strength in Numbers	p. 108
Who Uses What?	p. 111
Turn On before Using	p. 113
The Tipping Point	p. 114
The Case against Information Literacy	p. 117
How They View Us: Perceptions of Libraries and Information Resources	p. 120
3 The Landscape
The Public Trust	p. 124
Wagging the Tail	p. 128
Libraries by the Tail	p. 139
Phoning Home Alone	p. 142
Keystone Cops	p. 145
Our Computers, Ourselves	p. 150
Managing the Internet	p. 155
Growing Pains	p. 161
Net Generation Students and Libraries	p. 166
Viewing Patterns	p. 171
"Is What's Past, Prologue?"	p. 176
Net Effects	p. 178
Famine or Feast?	p. 182
From a Distance	p. 187
Law Review	p. 191
4 The Market
What We Know Will Hurt Us	p. 198
Internet Searching Gets Thumbs Up	p. 199
Et Tu, Yahoo!?	p. 201
Fear No Evil	p. 206
Scanning the Horizon	p. 206
As Google Goes...	p. 208
Google, the Khmer Rouge, and the Public Good	p. 209
Scribes of the Digital Era	p. 218
Apples and Oranges	p. 222
Web Value	p. 225
5 Tools
The User Is Not Broken: A Meme Masquerading as a Manifesto	p. 232
Invasion of the Pod People	p. 233
Striking a Balance	p. 235
Getting the Goods	p. 238
Where's Wiki???	p. 241
Sticky Wikis	p. 242
Playing Well with Others	p. 249
Caught in the Webbing	p. 251
Defining Findability	p. 255
Internet Libraries	p. 259
Ten Tips for a Better Blog	p. 262
Blog Beginnings	p. 264
The Blog Files	p. 267
Coming Soon: Doing Research with Your Cell Phone	p. 269
Digital Library Services for All	p. 271
The Future of e-Books	p. 276
iPods Add Wow Factor	p. 281
More on Pod People	p. 285
Wireless Libraries and Wireless Communities: Why?	p. 289
IM the Walrus	p. 294
6 Operations
I Am the Very Model of Computerized Librarian	p. 300
Starting Out	p. 301
Principles for Good Digital Collections	p. 302
Just Say the Word	p. 305
Starting a Digitization Project	p. 309
Technical Infrastructure/Image Creation	p. 313
Factors to Consider When Choosing Digital Formats	p. 314
Digitization = Access	p. 318
Going Where the Users Are	p. 321
Chatting It Up	p. 326
Making Chat Work Better	p. 328
Copyright Need-to-Know Basics	p. 330
Copyright Term and the Public Domain in the United States	p. 336
Why Librarians Care about Copyright	p. 340
7 Preservation
Digitization Is Not Preservation-at Least Not Yet	p. 342
Thirteen Ways of Looking at Digital Preservation	p. 345
Strategies for Preserving Digital Content	p. 358
The Key to LOCKSS: An Interview with Victoria Reich, Director, LOCKSS Program	p. 363
8 The Future
Reinventing the Library	p. 370
The Third Law	p. 374
Keeping It Open	p. 378
A Modest Proposal	p. 387
Looking for Bucks	p. 392
Getting the Right Stuff	p. 397
Tips for Managing E-Resources	p. 402
Index	p. 409